O NPS 3.0 é uma nova adaptação da tradicional metodologia Net Promoter Score. Entenda a importância para o seu negócio.| Blog Opinion Box
Why does NPS matter today?| Trustmary
Discover how to win back lost customers with targeted win-back programs. Learn strategies for timing, email content and personalization.| Dotdigital
Learn the main differences between CSAT and NPS surveys. Discover what makes CSAT and NPS difference, and what makes them similar.| Refiner Blog
O NPS é uma métrica utilizada para medir a lealdade dos clientes. Aprenda como fazer uma pesquisa NPS para a sua empresa!| Blog Opinion Box
Your Net Promoter Score quantifies customer loyalty, but this method comes with limitations. Learn more about the pros and cons of this metric.| Business News Daily
Get the complete guide to designing a successful Net Promoter Score Survey that will help you build a best practice survey the first time.| Genroe | Customer Experience | Net Promoter Score
Global Parters Training New Field Service KPI: How Well Are You Optimizing Your Customer Relationships?. Experiential customer relationship training will take your global service and sales teams to new heights.| Global Partners Training
A Net Promoter Score (NPS) represents the voice of the customer by measuring customer loyalty to a product or service and if they would recommend it.| Medallia
🚀 Check out our ultimate guide to NPS so that you can use Net Promoter Score to improve customer satisfaction over time! ⤴| Usersnap Blog
An introduction to the popular Customer Experience metric Net Promoter Score (NPS) and how to use it to increase revenue and reduce costs for your business.| Genroe | Customer Experience | Net Promoter Score
NPS is a loyalty metric that correlates well with perception of usability, is easy to understand and administer, but has limitations for understanding and evaluating UX when used in isolation.| Nielsen Norman Group
The Net Promoter System creates a culture focused on earning the passionate loyalty of customers. It inspires the energy, enthusiasm, and creativity of employees in order to accelerate profitable, sustainable, and organic growth.| Bain
Introducing Earned Growth℠, the accounting-based counterpart to the Net Promoter Score.| Bain