Federal leaders share customer experience strategies that streamline service, modernize systems, and increase public trust across agencies.| Government Technology Insider
By boosting connection, efficiency, and quality of life, smart city infrastructure helps cities grow sustainably and enhance public services.| Government Technology Insider
Despite significant ongoing advancements in federal cybersecurity, data breaches continue to rise, posing a persistent challenge. The U.S. Government Accountability Office (GAO) reported a nearly 10 percent increase in cybersecurity incidents from 2022 to 2023–climbing from over 29,000 to more than 32,000. Traditionally, agencies have relied on a perimeter-based security model, often compared to a […]| Government Technology Insider
Today, many beneficiaries expect digital, personalized experiences when accessing care and benefit services.| Government Technology Insider
As the global security landscape evolves at an unprecedented pace, so must the capabilities of the defense and security sectors. To meet this challenge, U.S. departments and agencies must continue to apply the latest and most-up-to-date technology, processes, software and hardware across their digital infrastructure ecosystems to enable the transformation required to keep up with […]| Government Technology Insider
Learn how AI and machine learning revolutionize threat detection and response in government agencies.| Government Technology Insider
Federal agencies are focusing on a citizen-centric governance through policy and organizational changes improving the customer experience.| Government Technology Insider
Automation solutions bring many opportunities to federal agencies to improve employee and customer experiences, but without navigating the challenges agencies might not be able to capitalize on the opportunities.| Government Technology Insider