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Charting a Path to Citizen-Centric Governance Through CX: Insights from the OMB, USCIS, and CMS - Government Technology Insider
https://governmenttechnologyinsider.com/charting-a-path-to-citizen-centric-governance-through-cx-insights-from-the-omb-uscis-and-cms/
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Tagged with:
verizon
customer experience
cx
civilian
federal executive forum
Federal agencies are focusing on a citizen-centric governance through policy and organizational changes improving the customer experience.
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