Federal leaders share customer experience strategies that streamline service, modernize systems, and increase public trust across agencies.| Government Technology Insider
Federal agencies, like CMS, are focusing on elevating patient experience as they implement new CX policies and procedures.| Future Healthcare Today
The landscape of healthcare information technology is undergoing significant transformation, driven by key initiatives from leaders like John Rancourt, Jennifer| Future Healthcare Today
Federal agencies are focusing on a citizen-centric governance through policy and organizational changes improving the customer experience.| Government Technology Insider