Understanding the essence of “value” and its role in customer success is more critical than ever. I've seen how redefining and navigating the concept of value can transform relationships with customers, fostering trust and setting the stage for continuous growth.| Customer Success Collective
A value stream definition encompasses the activities required to move from a business hypothesis to a digitally enabled solution that delivers customer| The Serverless Edge
What comes to mind when you think of value realization? What actually is value realization? How do we help the customer realize the value of the product or service we’re offering? At what point does the customer realize value?| Customer Success Collective
Change is inevitable, progress is not. Marketing is undergoing a historic transformation. Marketers are being asked to understand and harness| Modern Marketing Today
