Hiring your first customer success manager is not like hiring a PHP expert or Wordpress developer. CSMs at an early stage startup need to be generalists...| Retently
Dive into the core principles of customer success and key account management, unraveling the vital role of intentional relationship building for CSM and KAM in a tech-savvy, highly educated environment.| SmartKarrot l Customer Success Software
Dive into the world of strategic customer management, uncovering the art of success plans, relationship navigation, and impactful Quarterly Business Reviews.| SmartKarrot l Customer Success Software