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From:
SmartKarrot l Customer Success Software
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Relationship Building – A Critical CSM/KAM Skill
https://www.smartkarrot.com/resources/blog/relationship-building-a-critical-csm-kam-skill/
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Tagged with:
key account management
account management
customer success manager
csm skill
kam skill
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Dive into the core principles of customer success and key account management, unraveling the vital role of intentional relationship building for CSM and KAM in a tech-savvy, highly educated environment.
