The CEO's Guide to M&A Due Diligence: Why You Must Examine the Support Queue - TeamSupport
M&A due diligence must include the support queue. Uncover support-driven insights on customer satisfaction, growth, and hidden risks.| TeamSupport
M&A due diligence must include the support queue. Uncover support-driven insights on customer satisfaction, growth, and hidden risks.| TeamSupport
As we continue to move further into the second half of 2025, I want to share a look back at our journey so far this year and as well as lay out Yubico’s strategic path ahead. Resurgence in order growth and key segment wins While net sales declined for Q2, the end of the quarter […] The post CEO Corner: Entering the second half of 2025 with momentum appeared first on Yubico.| Yubico
Mexico News Daily CEO Travis Bembenek introduces "Confidently Wrong," a new podcast that clears up misinformation about Mexico. The post Do you have friends or family who are ‘Confidently Wrong’ about Mexico? A perspective from our CEO appeared first on Mexico News Daily| Mexico News Daily
Omar Acar, CEO of Raffles and Fairmont Hotels, shares how he and his hotel groups are redefining the meaning of luxury in 2025.| Haute Living
When a private equity firm acquires a company, value creation becomes the ultimate goal. Investors expect measurable growth, higher profitability, and improved operational efficiency — and quickly. While sales expansion and product innovation often steal the spotlight, there’s a powerful, overlooked growth lever that costs far less to optimize: customer support. In B2B SaaS, a... The post The Private Equity CEO’s Guide to Using Customer Support as a Value Creation Engine appeared first ...| TeamSupport
Discover the best organization structure for customer support in B2B SaaS. Learn the pros, cons, and ideal scenarios for reporting to Product, Technology, Customer Success, or Revenue leaders.| TeamSupport
As we officially close out the first quarter of 2025, I am pleased we saw a quarter with solid growth and profitability along with ongoing demand for phishing-resistant authentication. We continue to see new types of high-profile cyber attacks appearing regularly, and a major reason for the success of phishing attacks is stolen credentials. As […] The post CEO Corner: Maintaining stable growth while navigating global uncertainty appeared first on Yubico.| Yubico
