Good communication with participants is a foundation of user research. But how can you get meaningful insights when communicating isn't straightforward.| userresearch.blog.gov.uk
The team behind the Service Manual used collaborative workshops for gathering user inputs and exploratory research to understand the perceived value of the Manual.| userresearch.blog.gov.uk
In this first of two blog posts, Alison Foley shares the user research approach and various methods her team has used to inform guidance.| userresearch.blog.gov.uk
