I’m Smriti Motwani, VP of Operations, Product & Engineering at Palo Alto Networks, and I want to spend some time focusing on ops and the importance of the product lifecycle framework in product operations.| Product-Led Alliance | Product-Led Growth
If another person doesn’t like you right away, you have to expend a lot of energy to change that perception. The same thing happens with digital products. The only problem with this is that you don’t have a second chance to change perceptions. There are ways to reach users outside of your product.| Product-Led Alliance | Product-Led Growth
AI enables companies to tailor the onboarding process to each user's unique needs and preferences. By collecting and analyzing individual behavior and interaction data, AI can make recommendations that guide users to relevant features or resources.| Product-Led Alliance | Product-Led Growth
Toucan offers a graphic interface, whose experience we control, to prepare the data, but the computations are performed by the data warehouse| Product-Led Alliance | Product-Led Growth
In every industry or business function, getting to grips with the lingo can be a little daunting. This feeling can be particularly prominent when confronted with a million different acronyms, something customer success is definitely guilty of.| Customer Success Collective
Every customer success professional will be acutely aware of how important it is to get customers to use their product. A low-adoption rate is one thing, but unengaged customers left to their own devices may decide to cancel their subscription.| Customer Success Collective