As Salesforce unleashes its highly anticipated Winter ’26 release, the spotlight shines brightly on Agentforce—the platform’s flagship AI agent suite now smarter, faster, and more deeply integrated than ever. What’s New in Agentforce with Winter ’26? In Winter ’26, Salesforce delivers critical updates to Agentforce that elevate both usability and governance: Service Assistant permissions refinement: Access […] The post Winter 26’ is coming—here’s what you need...| Simplus
The countdown to Dreamforce 2025 is officially underway—and what better way to set the tone for this annual Salesforce gathering than with an exclusive evening event hosted by some of the industry’s most influential players? On October 13th, 7–10 pm, the evening before Dreamforce begins, Infosys, Simplus, Salesforce, and Fluido will be hosting a Welcome […] The post Dreamforce is coming—and we want to kick the week off together! appeared first on Simplus.| Simplus
AI is changing the go-to-market game, and it’s rewriting the rules of CRM. What once required hours of manual effort and human decision-making is now handled by intelligent agents that learn, adapt, and act in real time. The result? CRM is becoming faster, smarter, and more valuable than ever before. Did you know almost half […] The post Unlocking CRM value with AI: The 4E Framework appeared first on Simplus.| Simplus
You’ve got the tools and the instincts, and you’ve probably chatted with more AI agents this week than human coworkers. Nobody would blame you, of course. Agentic AI is one of the most buzzworthy AI-supported advancements in enterprise tech. For good reason. Unlike traditional AI, which simply responds to commands, agentic AI is designed to […] The post Be the team’s Agentic AI GOAT in 4 easy steps appeared first on Simplus.| Simplus
Here we go again. Another app. Another tool that claims to “simplify” the increasingly complex sales process with AI. But this time, Salesforce has packaged AI as a functional copilot for effective enterprise sales. A McKinsey study found that the 1,500 companies surveyed use generative AI primarily for sales and marketing. And the biggest surprise […] The post Is AI making sales more human—or less? 3 Salesforce seller questions answered appeared first on Simplus.| Simplus
As we reach the midpoint of 2025, the high tech industry is experiencing a period of remarkable innovation and transformation. From advanced security protocols to AI-driven operations, the landscape is evolving rapidly. As we look ahead to Dreamforce 2025, it’s clear that the momentum is building, and the opportunities are vast. In this blog, we’ll […]| Simplus