Nordstrom is making its bid to be a major holiday destination with gift shops in every store that will feature more than 1,000 items, 90% of which will be priced under $100 and 60% under $50. In-store events will include special appearances by Santa at each store, with Nordstrom cardholders qualifying for free photos with […]| Retail TouchPoints
Beginning early next year, Morrisons will roll out 10.8 million smart electronic shelf labels (ESLs) across its 497 stores, eliminating traditional paper labels and automating the repetitive manual tasks of repricing and relabeling products. The technology from VusionGroup will be integrated with Morrisons’ digital shelf-edge cameras to help efficiently guide associates to product gaps, speeding […]| Retail TouchPoints
Albertsons plans to invest heavily in its owned brands as it seeks to both boost customer loyalty and provide shoppers with some relief from inflationary price increases. In a conference call discussing the supermarket retailer’s Q2 results, CEO Susan Morris said she believes Albertsons can drive “outsize growth” in its private label brands, “reinforcing our […]| Retail TouchPoints
Wayfair has launched My Projects, an integrated project management tool available exclusively to Wayfair Professional members. As part of the Professional ecosystem, the tool is designed to allow pros to create projects and source products directly from the Wayfair catalog, as well as assigning tasks, setting deadlines and tracking progress through status updates and dashboards. […]| Retail TouchPoints
Every holiday season, we hear the buzz of internal celebrations, “Company XYZ Celebrates Record Black Friday!” Carts are full, conversion rates are up and execs breathe sighs of relief. But when the dust settles, the numbers tell a different story: Q4 profit was down YoY, margins plummeted and Q1 sales have started off soft. What […]| Retail TouchPoints
Retailers have endured something of a rollercoaster ride over the last few years, but the good news is that, even as continuing price rises eat into available spending power, consumer spending remains robust. The question now is: how can retailers make the most of consumer resilience? According to the Lloyds Bank Business Barometer, released in […]| Retail TouchPoints
In the nearly 10 years since Primark first landed on U.S. shores, the Dublin, Ireland-based retailer has been on a slow but steady growth path, with 33 stores in the country and more on the way. But Primark’s U.S. expansion represents more than just another international retailer crossing the Atlantic. The company’s commitment to maintaining […]| Retail TouchPoints
When autonomous shopping agents start making product decisions on behalf of consumers at scale, the retail world will change forever. Retailers already are experimenting with AI-powered product recommendations, dynamic promotions and personalization. But in this new era of agentic commerce, when AI agents research, compare and complete purchases for people — autonomously — one critical […]| Retail TouchPoints
The modern retail calendar is packed with mega-events like Prime Day, Black Friday, Cyber Monday and others that can make or break a brand’s quarterly goals. These are no longer just moments; they’re movements. And while consumers may wait for the clock to strike midnight on a sale, savvy marketers know the real work starts […]| Retail TouchPoints
Last month during New York Fashion Week, a host of brands not typically included in the luxury cohort that dominates the biannual event decided they didn’t want to be left out of the fashion fun — Ebay, Adidas and even Capri Sun each presented their own take on the moment, most of them off the […]| Retail TouchPoints
The post 5 Loyalty Programme Trends for 2025-26 appeared first on MANDO.| MANDO
JetBlue Mosaic Changes Airlines periodically update their elite status benefits. We've seen changes made across the board in the travel world as co-brand credit card spending becomes more important to programs than actually using their products. Last week, JetBlue announced adjustments to its program that may irk some, especially if you like to imbibe in […]| Travel on Point(s)
Breeze Airways has announced a major revamp of its loyalty programme, effective from 2026. The ‘Seriously Nice’ airline’s Breezy Rewards scheme will now include elite status tiers, with benefits including priority boarding, points boosts, and complimentary WiFi. 1 to 5 points can be earned for every dollar spent on flights and add-ons. Lukas Johnson, Breeze […] The post Breeze Airways relaunches loyalty programme with new tiers first appeared on World Aviation Festival.| World Aviation Festival
We see it on client briefs every day: “We want to be part of culture. How can we tap into Gen Z and cultural moments?” Every brand wants to be part of the zeitgeist, the hot brand everyone’s talking about. They point to E.L.F., Liquid Death, and other breakout brands and say, “We want that energy. We want that connection.”| Inspira Marketing
Fodor's provides expert travel content worth exploring so you can dream up your next trip. The world is a weird and wonderful place—we want to show you around.| Fodors Travel Guide
Measure gamification metrics to assess your loyalty program's impact. Uncover insights and strategies for success in this comprehensive guide. The post How to Measure the True Impact of Your Gamified Loyalty Program appeared first on Reward the World™.| Reward the World™
Navigate global loyalty regulations with ease. Master Compliance Mapping to stay legal and efficient with our 2025 guide. The post Staying Legal in a Global Loyalty Landscape [2025 Guide] appeared first on Reward the World™.| Reward the World™
Explore how Blockchain Loyalty can transform trust in reward programs with secure data handling, transparency, and effective customer engagement strategies. The post Can Distributed Ledgers Revolutionize Trust in Reward Programs? appeared first on Reward the World™.| Reward the World™
Leverage Neuro-Rewards to boost customer loyalty by catering to the brain's reward center. Discover effective strategies for lasting connections. The post Tapping into the Brain’s Reward Center for Unbreakable Customer Loyalty appeared first on Reward the World™.| Reward the World™
Explore AI-powered rewards in customer retention and how incentive automation transforms engagement strategies with real-world examples and data. The post Are AI-Powered Rewards the Future of Customer Retention? appeared first on Reward the World™.| Reward the World™
Explore how behavioral triggers impact customer loyalty and enhance relationships for lasting success in the competitive market with Reward the World. The post Why Understanding Customer Psychology is Key to Loyalty Success appeared first on Reward the World™.| Reward the World™
Build a thriving loyalty ecosystem across brands. Explore strategies, data insights, and practical tips for success. The post How to Build a Thriving Loyalty Network Across Multiple Brands appeared first on Reward the World™.| Reward the World™
Protect against loyalty fraud in digital programs with effective tips and real data. Stay informed and secure your rewards efficiently. The post Staying One Step Ahead of Scammers in Digital Loyalty Programs appeared first on Reward the World™.| Reward the World™
Here’s Sarah Mahoney’s MediaPost takeaway from Brand Keys’ 17th annual Loyalty Leaders List: https://www.mediapost.com/publications/article/409626/ai-brands-jumps-the-loyalty-line.html Loyalty is evolving. AI and digital ecosystems are replacing static programs with adaptive experiences that anticipate mood, context, and life stage in real time. As AI weaves deeper into daily life – shopping, media, health, and finance – loyalty| Brand Keys
Fodor's provides expert travel content worth exploring so you can dream up your next trip. The world is a weird and wonderful place—we want to show you around.| Fodors Travel Guide
Coming later in 2026, we’re excited to introduce a 50% bonus on points and status points for Neighbor Island travel for all Huaka‘i by Hawaiian members. The post HawaiianMiles is now Atmos™ Rewards with more ways to earn, more destinations to explore and more perks to enjoy appeared first on Alaska Airlines, Hawaiian Airlines and Horizon Air.| Alaska Airlines, Hawaiian Airlines and Horizon Air
Alaska Airlines and Hawaiian Airlines are rolling out a new self-managed business travel program that will revolutionize how employees from small and mid-sized businesses travel across our global network.| Alaska Airlines, Hawaiian Airlines and Horizon Air
In this C-Store Loyalty Insider blog, Erik Johnson from Vroom Delivery looks at ways loyalty is expanding beyond the storefront with solutions like PDI Order Ahead and Delivery.| PDI Technologies, Inc.
Explore how tapping into the brain's reward center can create unbreakable loyalty in your customers with neuro-loyalty strategies.| Reward the World™
The post Web3 Gamification: Boosting Blockchain and Crypto Engagement with Behavioral Design appeared first on The Octalysis Group.| The Octalysis Group
Go ahead. Make them all the offers you think they won’t refuse – but they will. Loyalty success depends on what kind of loyalty marketer you are. Find that out here: https://customerland.net/passikoff-the-venn-of-loyalty Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior:| Brand Keys
Looking for new ways to elevate your loyalty program? Tap into industry best practices and practical tips for convenience retail in the new guide, “Lasting Loyalty: A Guide to C-Store Success.”| PDI Technologies, Inc.
Unlock customer loyalty by capitalizing on micro-moments. Discover strategies to enhance brand perception and engagement.| Reward the World™
Explore the ethical implications of AI in loyalty programs. Learn how to navigate the challenges and opportunities in this field.| Reward the World™
Learn how green incentives can transform loyalty programs and enhance your brand image in a sustainability-driven world.| Reward the World™
Explore how blockchain can revolutionize loyalty program security and enhance trust in reward systems in this insightful post.| Reward the World™
Discover 21 best loyalty programmes 2025 that we admire. Explore innovative customer loyalty strategies shaping retail, travel & hospitality.| MANDO
Get actionable steps to help modernize your loyalty strategy, boost customer lifetime value, and deliver personalized, data-driven experiences.| PDI Technologies, Inc.
Discover 5 new insights into German loyalty trends in 2025 - what drives customers, top sectors & how brands can win in this savvy, value-focused market.| MANDO
Explore how expanding your loyalty ecosystem through strategic alliances can enhance customer engagement and program value.| Reward the World™
In this C-Store Loyalty Insider blog, Joanna Reddy, Solutions Engineer at PDI, shared 5 insights you should consider before choosing a loyalty provider.| PDI Technologies, Inc.
The post 8 Key Reasons Why a Loyalty Programme is Essential for Your Brand’s Success appeared first on MANDO.| MANDO
Loyalty programs are a powerful driver of cardholder engagement, but the contract behind the platform can make or break your […] The post Loyalty Rewards Contract FAQs: What Banks and Credit Unions Should Know Before Signing appeared first on ampliFI Loyalty Solutions.| ampliFI Loyalty Solutions
Before OpenAI’s GPT-3 burst onto the scene a few years ago with the first commercially available large language model (LLM), the modern consumer’s most likely interaction with the category of AI known as natural language processing (NLP) was customer service agents like “Ask Julie.” Amtrak introduced the virtual travel assistant in 2001 as an early... The post AI 101: Natural Language Processing (NLP) appeared first on Persado.| Persado
Here’s how aligning your rewards strategy with the consumer financial journey can drive deeper engagement and measurable success.| ampliFI Loyalty Solutions
85% of cardholders choose a card based on the rewards offered, highlighting how significant rewards are for bank and credit union engagement.| ampliFI Loyalty Solutions
Loyalty trends are so important for loyalty programmes - Charlie takes us through why it's very beneficial to stay up-to-date with them.| MANDO
For the private sector, there is a well-developed theory of loyalty that shows up in fiduciary duties. I and others have argued that these duties of loyalty are the right tool to bring artificial intelligence systems (and the companies that produce them) into “alignment” with those that employ them. At the time of this writing […]| Digifesto
Fashion retail has evolved dramatically, with direct-to-consumer (DTC) brands redefining how customers interact with their favorite labels. Unlike traditional retail, where brands rely on third-party stores, department chains, or wholesalers to sell their products, DTC fashion brands own the entire customer journey—from discovery to purchase and beyond. This model allows brands to build direct relationships with their customers, personalize experiences, and control every touchpoint, from ma...| adQuadrant
In this article, originally published on Modern Marketing Today, Julia Gebhart, Product Marketing Manager at Sitecore shares her thoughts on how| Retail Technology Insider
Unlock the power of digital loyalty cards to enhance restaurant loyalty programs. Learn effective strategies to boost customer engagement and retention.| passkit.com
A loyalty card can transform your small business by turning first-time customers into loyal fans. These simple yet powerful marketing tools reward repeat purchases and help build lasting customer relationships. Creating custom loyalty cards can boost your average transaction value …Loyalty Card Templates: Design Tips to Boost Customer Retention Read More »| passkit.com
Want to create an effective loyalty card design? Check out this article for all the essential details you need to include.| passkit.com
Once a real connection’s made, it's hard to break the bond! Here’s why: https://customerland.net/passikoff-on-brand-temperature/ Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and| Brand Keys
In updates published on their website, the airline significantly reduced the number of Rapid Rewards points flyers can earn for their trips. “Wanna Get Away” Fares Cut to 2X, While Plus Fares Down to 6X Under the new changes published by the airline and discovered by FlyerTalkers, all new “Wanna Get Away” fares […]| FlyerTalk - The world's most popular frequent flyer community
SEO Company in Ramsey MN | What does your website’s domain authority mean? Introduction Domain authority is one of those weird metrics that you hear about a lot when you’re trying to get people to link to your website. But what exactly does domain authority mean? And how do you go about finding out your […] The post SEO Company in Ramsey MN | What does your website’s domain authority mean? appeared first on Portkey SEO Minneapolis. The post SEO Company in Ramsey MN | What does your we...| Portkey SEO Minneapolis
SEO Company in Hopkins MN | How to use Google Search Console for your Small Business Are you looking for some tips on how to make your site more visible on Google? Here are 10 things that are easy to do, and can help improve your site’s ranking. SEO Company in Hopkins MN 1. Sign […] The post SEO Company in Hopkins MN | How to use Google Search Console for your Small Business appeared first on Portkey SEO Minneapolis. The post SEO Company in Hopkins MN | How to use Google Search Console fo...| Portkey SEO Minneapolis
SEO Company in Hudson WI | How Often You Should Write Blogs for Your Website? If you’ve decided to create a blog for your business website, you might be wondering how often you should post. While there isn’t a hard-and-fast rule, we have some guidelines that will help you determine the best frequency for your […] The post SEO Company in Hudson WI | How Often You Should Write Blogs for Your Website? appeared first on Portkey SEO Minneapolis. The post SEO Company in Hudson WI | How Often ...| Portkey SEO Minneapolis
SEO Company in Inver Grove Heights MN | How to Market Your Small Business Online If you are a small business owner, you know that marketing is key to success. Even though there are plenty of ways to market your business offline, having an online presence is vitally important as well. In today’s always-connected world, […] The post SEO Company in Inver Grove Heights MN | How to Market Your Small Business Online appeared first on Portkey SEO Minneapolis. The post SEO Company in Inver Grove ...| Portkey SEO Minneapolis
Discover inspiring loyalty program examples from industry leaders. See how innovative rewards and tailored experiences build customer loyalty and drive business success.| Giift Blog
Learn how to create and use loyalty customer cards for your business to keep customers returning.| passkit.com
In an age of fleeting fads and juiced social networking, Ernest Hemingway’s steadfast principles applied to loyalty offer a timeless tale for brands seeking to forge lasting, meaningful connections with their customers: https://customerland.net/passikoff-the-brand-also-rises/ Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. [...]| Brand Keys
I wanted to share an insightful article by Sarah Mahoney in MediaPost about the 2025 Customer Loyalty Engagement Index. The piece dives into key trends shaping customer loyalty and how to stay ahead of customer expectations and the competition. It’s a must-read for anyone or any brand looking to enhance customer engagement and loyalty strategies. Check it| Brand Keys
A customer loyalty program is a well-structured marketing strategy that a brand implements to get customers (associated with the program) to continue to use their products or services for added benefits in return.| Xoxoday
Preview the hottest topics, themes and innovations that will take center stage at the 2025 CommerceNext Growth Show.| CommerceNext
Discover how loyalty program incentives can boost customer retention, explore different types, and learn how to choose the best options for your business.g| Giift Blog
Regularly reviewing your loyalty contract is crucial for an effective program. Learn about common pitfalls and practical solutions to keep your operations seamless.| ampliFI Loyalty Solutions
Here’s a question about brands or marketing or brand-marketing. You decide whether it was matchless marketing or if it was a brand blunder. One answer only. No equivocations. Decisions of the judges are final. Ready, contestants? Here’s today’s question: https://thecustomer.net/passikoff-matchless-marketing-jeans-edition Find out more about what makes customer loyalty happen and how Brand Keys| Brand Keys
Stats appear here: https://thecustomer.net/passikoff-playing-to-win-for-fan-loyalty Go (YOUR BRAND, LEAGUE OR TEAM) goes here! Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and| Brand Keys
Pepperidge Farm, in tandem with global promotional agency TLC Marketing, launched its first digital rewards program for consumers on PepperidgeFarmReward.com. The eight-week loyalty program rewards Pepperidge Farm® consumers with a local beauty treatment or health & wellness session when they purchase three loaves of Pepperidge Farm Farmhouse™ or Whole Grain sandwich bread between April 19 […]| Pepperidge Farm
Roger Dooley, international keynote speaker and author, just launched a new, three-minute speaker reel video featuring highlights of his Neuro-Loyalty speech based on the ideas in his award-winning book, FRICTION.| Neuromarketing
Just how valuable are your most valuable customers?| Bain
Tweet| CandyBar.co Blog
Introducing Earned Growth℠, the accounting-based counterpart to the Net Promoter Score.| Bain
