Discover 21 best loyalty programmes 2025 that we admire. Explore innovative customer loyalty strategies shaping retail, travel & hospitality.| MANDO
At The Institute, we launched our Service with Respect campaign back in 2020 to shine a light on the issue of abuse against customer service staff. The campaign has been extremely successful, gaining support across stakeholder groups and raising awareness and action. Now the campaign is entering a critical new phase. That’s because as part… The post Service with Respect: making abuse a standalone offence against all public-facing staff appeared first on Institute of Customer Service.| Institute of Customer Service
Explore how Behavioral Rewards shape customer loyalty and retention strategies, using data-driven insights to boost engagement effectively. The post Are Behavioral Rewards the Future of Customer Retention? appeared first on Reward the World™.| Reward the World™
Enhance loyalty using behavioral segmentation. Tailor rewards to customer actions and boost engagement. Learn to refine your strategy for 2025. The post Tailoring Rewards to Specific Customer Behaviors [2025 Guide] appeared first on Reward the World™.| Reward the World™
Boost customer loyalty programs with AI chatbots. Improve support efficiency and engagement using intelligent assistants today. The post Enhancing Loyalty Program Support with Intelligent Assistants appeared first on Reward the World™.| Reward the World™
Boost retention by using subscription loyalty programs. Learn why recurring rewards are vital for long-term customer engagement and satisfaction. The post Why Recurring Rewards are the Key to Long-Term Retention appeared first on Reward the World™.| Reward the World™
Explore Neuroloyalty to craft irresistible loyalty programs using brain science and boost customer engagement effectively. The post Using Brain Science to Design Irresistible Loyalty Programs appeared first on Reward the World™.| Reward the World™
Transform big data into actionable insights with Loyalty Analytics; learn how data can enhance customer engagement and retention strategies. The post Turning Big Data into Actionable Loyalty Insights appeared first on Reward the World™.| Reward the World™
The average inventory accuracy rate is 83%, and while that seems like a fairly high number, the missing 17% can have a considerable impact on retailers. To best serve customers, it’s crucial to maintain inventory and replenish items properly. All it takes is one poorly timed out-of-stock item to count a retailer out in the eyes […]| Retail TouchPoints
Discover insights and strategies to increase engagement and impact for your private label debit program, maximizing your investment.| PDI Technologies, Inc.
Get actionable steps to help modernize your loyalty strategy, boost customer lifetime value, and deliver personalized, data-driven experiences.| PDI Technologies, Inc.
Discover 5 new insights into German loyalty trends in 2025 - what drives customers, top sectors & how brands can win in this savvy, value-focused market.| MANDO
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly in the retail and CPG industries, go all the way to 11 (apologies to This is Spinal Tap). U.S.-imposed tariffs that appear, disappear and reappear are the main culprit, but this year’s economic and geopolitical turmoil also […]| Retail TouchPoints
Feel a sense of déjà vu? You’re not alone. These days, culture seems to be in a constant state of rewind. Nostalgia is everywhere – HMV and Toys ‘R’ Us are back, flip phones and vintage are cool again, and childhood memories are selling fast. In a world shaped by economic anxiety, digital fatigue and […]| Retail TouchPoints
Fanatics has launched Fanatics ONE, an enterprise-wide loyalty program offering a wide variety of rewards including fan apparel, trading cards and collectibles, online sports betting and casino rewards and access to events like Fanatics Fest and the company’s invite-only Super Bowl party. Eligible U.S. customers with a pre-existing Fanatics account were automatically enrolled in the […]| Retail TouchPoints
Seeking to improve operations across its DashMart network of first-party fulfillment centers, DoorDash has begun deploying AI-driven supply chain optimization solutions from Relex. DoorDash has been using Relex forecasting and replenishment capabilities since 2022 and is expanding now to support the company’s rapid expansion in on-demand delivery. The DashMart locations serve as fulfillment centers for […]| Retail TouchPoints
Blue Apron, one of the pioneers in the prepared meal kit category, has rebranded with new, more convenient non-subscription offerings and more than doubled its offerings to 100 different meal options per week — with 75% of the menu featuring opportunities for customization. Customers of Blue Apron, a subsidiary of Marc Lore’s Wonder — the […]| Retail TouchPoints
Retail media’s first-party data revolution is gaining momentum, and this week TWIRM asks: Can retail giants spin their huge haystacks …| Retail Media World
Explore how expanding your loyalty ecosystem through strategic alliances can enhance customer engagement and program value.| Reward the World™
The retail and Consumer Packaged Goods (CPG) industries are undergoing a profound change, driven by the wins and failures of integrating artificial intelligence (AI) and image recognition (IR) into their processes, experiences, you name it. While these technologies are enabling brands and retailers to gain precise, real-time insights into store operations like never imagined, providing […]| Retail TouchPoints
As the back-to-school season ramps up, Verizon is turning more than 10,000 stores into interactive tech workshops for families during Verizon Family Weekend, Aug. 9 and 10. This two-day activation marks the start of a month-long initiative focused on digital wellness, hands-on learning and smart tech solutions for students, parents and educators. Verizon experts will be onsite to […]| Retail TouchPoints
The sands of President Trump’s shifting global trade policy seem to be beginning to settle, but in the meantime, research shows that businesses and consumers have been scarred by months of changing timelines and persistent uncertainty. And that uncertainty is still not at an end. Three months after first announcing its initial tariff policy on […]| Retail TouchPoints
In this C-Store Loyalty Insider blog, Joanna Reddy, Solutions Engineer at PDI, shared 5 insights you should consider before choosing a loyalty provider.| PDI Technologies, Inc.
Tyler Mycoskie, one of the founders of Toms Shoes, has launched MyGolfClub — a membership-based retail platform offering premium golf equipment and apparel from an array of brands. For $179.88 per year, members receive insider pricing on gear, free shipping with no minimums and access to a trade-in program that allows them to upgrade affordably […]| Retail TouchPoints
The post 8 Key Reasons Why a Loyalty Programme is Essential for Your Brand’s Success appeared first on MANDO.| MANDO
Loyalty programs are a powerful driver of cardholder engagement, but the contract behind the platform can make or break your […] The post Loyalty Rewards Contract FAQs: What Banks and Credit Unions Should Know Before Signing appeared first on ampliFI Loyalty Solutions.| ampliFI Loyalty Solutions
Explore why immediate rewards are the future of customer retention in the digital age that influences brand loyalty.| Reward the World™
In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical role to play.| Retail TouchPoints
You've probably heard of Net Promoter Scores as a measure of loyalty. But do you know how the Net Promoter System can transform your business?| Bain
Before OpenAI’s GPT-3 burst onto the scene a few years ago with the first commercially available large language model (LLM), the modern consumer’s most likely interaction with the category of AI known as natural language processing (NLP) was customer service agents like “Ask Julie.” Amtrak introduced the virtual travel assistant in 2001 as an early... The post AI 101: Natural Language Processing (NLP) appeared first on Persado.| Persado
Investing in customer service can be a catalyst for building consumer confidence, increasing loyalty and spend, and driving long-term growth.| Institute of Customer Service
Learn how to turn big data into actionable insights for your reward program and boost customer engagement effectively.| Reward the World™
Unlock how small changes can have a big impact on loyalty programs using behavioral science principles for customer engagement.| Reward the World™
Explore how leveraging user-generated content can amplify your loyalty program and enhance customer engagement.| Reward the World™
Explore how Virtual Reality is revolutionizing customer engagement. Discover why it is the new frontier of experiential rewards.| Reward the World™
The consumer financial journey, from account opening to major life milestones, is filled with decisions, habits, and opportunities. At each […] The post Build Loyalty At Every Stage of the Consumer Financial Journey appeared first on ampliFI Loyalty Solutions.| ampliFI Loyalty Solutions
85% of cardholders choose a card based on the rewards offered1, highlighting how significant rewards are for bank and credit […] The post Why Loyalty Programs Are Vital for Bank and Credit Union Engagement appeared first on ampliFI Loyalty Solutions.| ampliFI Loyalty Solutions
Capturing Customer Loyalty in the Age of Impatience. Patience is nowadays scarce and rewards must be immediate| Reward the World™
Loyalty trends are so important for loyalty programmes - Charlie takes us through why it's very beneficial to stay up-to-date with them.| MANDO
How Eco-Friendly Rewards Can Boost Your Brand Image. How they can elevate your brand in the eyes of environmentally conscious customers.| Reward the World™
How to Protect Your Loyalty Program from Sophisticated Scams via robust security measures and best practices to safeguard your program| Reward the World™
Are Voice-Activated Loyalty Programs the Next Big Thing? the potential of these programs and their impact on customer engagement| Reward the World™
Why Millennials Demand Immediate Rewards, understanding the psychology behind this phenomenon is key to creating effective reward systems| Reward the World™
How Blockchain is Revolutionizing Reward Program Security, enhancing trust, reducing fraud, streamlining operations in the loyalty industry| Reward the World™
For the private sector, there is a well-developed theory of loyalty that shows up in fiduciary duties. I and others have argued that these duties of loyalty are the right tool to bring artificial intelligence systems (and the companies that produce them) into “alignment” with those that employ them. At the time of this writing […]| Digifesto
The ultra-low-cost-carrier announced several wallet-friendly perks for both elite members and credit card holders, including free checked luggage. Free Luggage Added as Spirit Credit Card Benefit Among the upgrades are the addition of two free checked bags for flyers who hold the Free Spirit Travel More Mastercard later in 2025. Full details will […]| FlyerTalk - The world's most popular frequent flyer community
The Fort Worth-based airline is currently running a limited-time status match for JetBlue TrueBlue Mosaic flyers, offering all the way up to top-tier matches based on the current status level. JetBlue Mosaic 3 and 4 May Qualify for AAdvantage Executive Platinum Status The limited-time offer is running through June 30, 2025, and only […]| FlyerTalk - The world's most popular frequent flyer community
Fashion retail has evolved dramatically, with direct-to-consumer (DTC) brands redefining how customers interact with their favorite labels. Unlike traditional retail, where brands rely on third-party stores, department chains, or wholesalers to sell their products, DTC fashion brands own the entire customer journey—from discovery to purchase and beyond. This model allows brands to build direct relationships with their customers, personalize experiences, and control every touchpoint, from ma...| adQuadrant
Discover how gamification loyalty programs can enhance customer loyalty and drive engagement. Learn strategies to create effective loyalty programs.| passkit.com
In this article, originally published on Modern Marketing Today, Julia Gebhart, Product Marketing Manager at Sitecore shares her thoughts on how| Retail Technology Insider
Unlock the power of digital loyalty cards to enhance restaurant loyalty programs. Learn effective strategies to boost customer engagement and retention.| passkit.com
A loyalty card can transform your small business by turning first-time customers into loyal fans. These simple yet powerful marketing tools reward repeat purchases and help build lasting customer relationships. Creating custom loyalty cards can boost your average transaction value …Loyalty Card Templates: Design Tips to Boost Customer Retention Read More »| passkit.com
Want to create an effective loyalty card design? Check out this article for all the essential details you need to include.| passkit.com
Once a real connection’s made, it's hard to break the bond! Here’s why: https://customerland.net/passikoff-on-brand-temperature/ Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and| Brand Keys
In updates published on their website, the airline significantly reduced the number of Rapid Rewards points flyers can earn for their trips. “Wanna Get Away” Fares Cut to 2X, While Plus Fares Down to 6X Under the new changes published by the airline and discovered by FlyerTalkers, all new “Wanna Get Away” fares […]| FlyerTalk - The world's most popular frequent flyer community
SEO Company in Ramsey MN | What does your website’s domain authority mean? Introduction Domain authority is one of those weird metrics that you hear about a lot when you’re trying to get people to link to your website. But what exactly does domain authority mean? And how do you go about finding out your […] The post SEO Company in Ramsey MN | What does your website’s domain authority mean? appeared first on Portkey SEO Minneapolis. The post SEO Company in Ramsey MN | What does your we...| Portkey SEO Minneapolis
SEO Company in Hopkins MN | How to use Google Search Console for your Small Business Are you looking for some tips on how to make your site more visible on Google? Here are 10 things that are easy to do, and can help improve your site’s ranking. SEO Company in Hopkins MN 1. Sign […] The post SEO Company in Hopkins MN | How to use Google Search Console for your Small Business appeared first on Portkey SEO Minneapolis. The post SEO Company in Hopkins MN | How to use Google Search Console fo...| Portkey SEO Minneapolis
SEO Company in Hudson WI | How Often You Should Write Blogs for Your Website? If you’ve decided to create a blog for your business website, you might be wondering how often you should post. While there isn’t a hard-and-fast rule, we have some guidelines that will help you determine the best frequency for your […] The post SEO Company in Hudson WI | How Often You Should Write Blogs for Your Website? appeared first on Portkey SEO Minneapolis. The post SEO Company in Hudson WI | How Often ...| Portkey SEO Minneapolis
SEO Company in Inver Grove Heights MN | How to Market Your Small Business Online If you are a small business owner, you know that marketing is key to success. Even though there are plenty of ways to market your business offline, having an online presence is vitally important as well. In today’s always-connected world, […] The post SEO Company in Inver Grove Heights MN | How to Market Your Small Business Online appeared first on Portkey SEO Minneapolis. The post SEO Company in Inver Grove ...| Portkey SEO Minneapolis
Discover inspiring loyalty program examples from industry leaders. See how innovative rewards and tailored experiences build customer loyalty and drive business success.| Giift Blog
Learn how to create and use loyalty customer cards for your business to keep customers returning.| passkit.com
In an age of fleeting fads and juiced social networking, Ernest Hemingway’s steadfast principles applied to loyalty offer a timeless tale for brands seeking to forge lasting, meaningful connections with their customers: https://customerland.net/passikoff-the-brand-also-rises/ Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. [...]| Brand Keys
I wanted to share an insightful article by Sarah Mahoney in MediaPost about the 2025 Customer Loyalty Engagement Index. The piece dives into key trends shaping customer loyalty and how to stay ahead of customer expectations and the competition. It’s a must-read for anyone or any brand looking to enhance customer engagement and loyalty strategies. Check it| Brand Keys
There are certain things that all humans desire in their lives. While our basic needs include food, shelter, and clothing, people thrive when they connect with other people. Having taught somewhere in the neighborhood of 1,000 children during my career, I noticed that the happiest kids were the ones who had one thing in common—friends. … Continue reading The Ideal Traits of Good Friends| Pete Springer
Here’s how to do the trick: https://customerland.net/passikoff-getting-100-on-the-brand-test Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and case studies.| Brand Keys
Culture is part of an organization’s DNA. Every company has a culture driven by its mission, vision, and values. These principles guide how team members behave inside the workplace. A business’s expectations, experiences, and operating philosophy all stem from its culture. The post How To Build a Customer-Centric Culture Within Your Business appeared first on Walker.| Walker
A customer loyalty program is a well-structured marketing strategy that a brand implements to get customers (associated with the program) to continue to use their products or services for added benefits in return.| Xoxoday
Preview the hottest topics, themes and innovations that will take center stage at the 2025 CommerceNext Growth Show.| CommerceNext
Discover how loyalty program incentives can boost customer retention, explore different types, and learn how to choose the best options for your business.g| Giift Blog
Voting is the 1st duty of democracy. And sometimes even brands: https://tinyurl.com/yaedmxc9 Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and case studies.| Brand Keys
Regularly reviewing your loyalty contract is crucial for an effective program. Learn about common pitfalls and practical solutions to keep your operations seamless.| ampliFI Loyalty Solutions
Instant Reward App Features highlights the essential features & benefits for selecting the right instant reward app for your business.| Reward the World™
Here’s a question about brands or marketing or brand-marketing. You decide whether it was matchless marketing or if it was a brand blunder. One answer only. No equivocations. Decisions of the judges are final. Ready, contestants? Here’s today’s question: https://thecustomer.net/passikoff-matchless-marketing-jeans-edition Find out more about what makes customer loyalty happen and how Brand Keys| Brand Keys
Stats appear here: https://thecustomer.net/passikoff-playing-to-win-for-fan-loyalty Go (YOUR BRAND, LEAGUE OR TEAM) goes here! Find out more about what makes customer loyalty happen and how Brand Keys metrics is able to predict future consumer behavior: brandkeys.com. Visit our YouTube channel to learn more about Brand Keys methodology, applications and| Brand Keys
Maybe at your organization, the terms have been interchangeable: Incentive programs are loyalty programs and loyalty programs are incentive programs. But what if there’s more to them than that? Sure, both add head-turning value for channel partners, and both can offer revenue-booming results for your business when built to their fullest potential, but how are […]| Maritz Motivation Inc.
Pepperidge Farm, in tandem with global promotional agency TLC Marketing, launched its first digital rewards program for consumers on PepperidgeFarmReward.com. The eight-week loyalty program rewards Pepperidge Farm® consumers with a local beauty treatment or health & wellness session when they purchase three loaves of Pepperidge Farm Farmhouse™ or Whole Grain sandwich bread between April 19 […]| Pepperidge Farm
Roger Dooley, international keynote speaker and author, just launched a new, three-minute speaker reel video featuring highlights of his Neuro-Loyalty speech based on the ideas in his award-winning book, FRICTION.| Neuromarketing
Just how valuable are your most valuable customers?| Bain
Tweet| CandyBar.co Blog
Introducing Earned Growth℠, the accounting-based counterpart to the Net Promoter Score.| Bain