Here’s Sarah Mahoney’s MediaPost takeaway from Brand Keys’ 17th annual Loyalty Leaders List: https://www.mediapost.com/publications/article/409626/ai-brands-jumps-the-loyalty-line.html Loyalty is evolving. AI and digital ecosystems are replacing static programs with adaptive experiences that anticipate mood, context, and life stage in real time. As AI weaves deeper into daily life – shopping, media, health, and finance – loyalty
