The latest MIT report sparked headlines declaring that “95% of AI pilots are failing.” It raises the question many executives are asking: why AI pilots fail and how to make them succeed. But that framing misses the bigger story. The report actually points to something extraordinary: AI is spreading through enterprises faster than any technology […]| CommBox
Learn how conversational websites boost conversions and customer engagement. Learn why AI-powered websites like CommSite are the new marketing standard.| CommBox -AI Customer Engagement Platform
Unlock peak efficiency with AI powered workflow automation. This guide explains what it is, its benefits, real-world examples, and how to implement it.| fluidwave.com
6MIN READIn today’s digital world, ensuring a seamless customer experience (CX) is ... Read More The post Omnichannel Chatbot: How They Work to Improve CX? appeared first on Clepher.| Clepher
Post sponsored by Skyvia Stop burning hours on spreadsheet gymnastics—MCP‑driven automation plugs your CRM, ERP, and analytics stack into one secure stream, slicing data‑prep time and IT spending in half. New research reveals that 65% of data-driven small to medium-sized businesses (SMBs) already outearn their peers, while laggards watch the gap widen every quarter. This guide explains how to join the winners without writing a line of code: you’ll pinpoint where minutes leak from dail...| AllBusiness.com
Why Static Sites Are Falling Short—And How Leading Brands Are Responding Let’s be honest: most websites weren’t built for how people actually behave in the digital world anymore. They’re packed with pages, menus, and make you dig through webpages for answers. Meanwhile, your customers are used to AI and now expect something else entirely—speed, simplicity, […]| CommBox
I see it everyday as a Product Leader in AI at a top CX tech company, so we stopped thinking in “pages” and started thinking in conversations.| CommBox
The skies, by their very nature, are unpredictable. And sometimes, despite meticulous planning, unforeseen forces converge, bringing even the most finely tuned travel operations to a standstill. We’ve all seen the recent headlines: widespread air disruptions, like those impacting hundreds of flights across the U.S. due to severe weather conditions during periods like Memorial Day […]| CommBox
AI rewired customer expectations. 61% now leave websites in 5 seconds. Learn why conversational interfaces are the future of web design.| CommBox
Artificial intelligence (AI) isn’t just for tech giants anymore. Small business owners are using it to save time, cut costs, and scale smarter. This post breaks down practical, beginner-friendly ways to start using AI in your business today.| Galaxy of Stars
A business case management system improves visibility, speeds up resolutions, and integrates seamlessly with your existing tech stack| intalio
After a decade building CX tech, I’ve learned that speed is the only edge that compounds. The half-life of an advantage has shrunk from months to weeks; what felt like a 12-month lead in 2022 can now be reverse-engineered over a hackathon weekend.| CommBox
Discover the power of Chatbot AI and how it can transform your business. Learn why this cutting-edge technology is a must-have.| zynthiq
Discover how manufacturers can transform customer service with AI in 6 practical steps from automating inquiries to unlocking new revenue| CommBox
There’s no shortage of noise in the AI and CX space today. From “generative” to “intelligent” to “autonomous,” the labels are stacking up—each promising transformation, but rarely delivering clarity. “Agentic AI” is the latest buzzword sweeping the industry—systems that can independently take actions to complete tasks. But instead of debating whether a platform is truly […]| CommBox
HP’s Recent Customer Service Controversy Shows Why Companies Need Better CX Strategies Last month, HP made headlines for all the wrong reasons when it implemented a controversial 15-minute delay before customers could speak with human agents. The policy, meant to encourage digital adoption and self-service options, sparked immediate backlash from customers who felt they were […]| CommBox
Discover how to automate ecommerce business to enhance efficiency, reduce errors, and boost customer satisfaction.| Pixc
Find out how to automate your small business's workflow with our recommended automation services and some workflow automation examples to get you started.| AJ Tatum Digital
In this guide, I will cover 10 most compelling use cases of Generative AI, and how AI can improve the lives of citizens through better public service. I will also talk about the 1) challenges of building GenAI solutions for public sector, and 2) how to get started building.| NextWord
