AI and Automation Archives - Ragan Communications
Robbie Caploe| Ragan Communications
Too many organizations stop at encouragement. Ryan Cangialosi is assurance & sustainability communications leader at PwC. The communications profession has always evolved with technology — from fax machines to email, from press clippings to social listening, from one-way broadcasts to two-way engagement. As we now look at AI, it isn’t just another tool — it’s […] The post From content creators to strategic advisors: Upskilling communicators in the age of AI appeared first on Ragan...| Ragan Communications
Artificial intelligence can help create very real connections for communicators.| Ragan Communications
Brands that succeed treat AI as a sidekick, not a substitute. Depending on how it’s used, AI can enhance social strategy or become a lesson in what not to do. As AI continues to reshape the way people create and consume online content, Gabrielle K. Too-A-Foo, social media and brand strategy lead at PwC, says […] The post AI can scale your social media. But it can also scale your mistakes. appeared first on PR Daily.| PR Daily
It’s time to ensure you’re staying above board. Linda Staley, is a Fellow PRSA and chair, PRSA Board of Ethics and Professional Standards (BEPS). Every September, the Public Relations Society of America marks Ethics Month, a reminder of our profession’s commitment to integrity and the values that guide our work. This year, the conversation centers […] The post A call to action for public relations practitioners: Navigating ethics in the age of AI appeared first on PR Daily.| PR Daily
If you’re an agency with clients that are using GenAI, make sure you’re both on the same page before the job begins. Paavana Kumar is a partner at Davis+Gilbert, LLP and advisor to the Center for AI Strategy. First stop: Ensure protection of agency intellectual property Have you registered your company’s name, logo and taglines […] The post GenAI ground rules: A pre-work checklist for agencies and clients appeared first on PR Daily.| PR Daily
Why artificial intelligence is a slippery slope for storytellers| Ragan Communications
Edelman’s head of global digital crisis offers three steps to combat reputational damage. With AI accelerating disinformation, speed is now non-negotiable in crisis response. When disinformation spreads unchecked on social media, audiences are more likely to believe it, endangering a brand’s credibility, reputation and business. “AI has the potential to really supercharge the threat that […]| PR Daily
Make sure you understand these AI basics.| Ragan Communications
Antony Cousins, Vice President, Product Management — Global Applications & Architecture, Meltwater| Ragan Communications
The new tool means new possibilites.| PR Daily
The new tool means new possibilites.| Ragan Communications
Plus, one thing comms pros can do today to prepare for tomorrow’s changes.| Ragan Communications
Antony Cousins, Vice President, Product Management — Global Applications & Architecture, Meltwater| PR Daily
PR professionals sit at the epicenter of AI transformation.| PR Daily
Journalism and corporate blogs have never been more important when it comes to discoverability.| PR Daily
Ragan Insider | Sean Devlin| Ragan Communications
Find out how goal-driven Agentic AI is redefining customer experiences and operational excellence.| Customer Success Collective
Earned media will lead the way.| PR Daily
Comms pros own important tasks like sharing AI policies with workers.| Ragan Communications
Bianca Prade on how real-time sentiment can shape smarter, faster strategy.| PR Daily
Understand online audience behavior and information flows.| PR Daily
The way we think about search is changing.| PR Daily
When applied correctly, automation, automation, and AI-enabled customer success will open up additional prospects in the future to transform the CS landscape completely.| Customer Success Collective
You don’t have to look far in science fiction, be it in books, TV, or film, to find dystopian depictions of artificial intelligence, commonly abbreviated as AI.| Customer Success Collective
Since late 2022, the world hasn’t quite been the same. For months, ChatGPT was peerless. This changed in March 2023 when the world’s largest search engine entered the game: Google released Gemini (formerly known as Bard).| Customer Success Collective
The latest insights on AI, personalization and more.| PR Daily
And prompts you can use right now.| PR Daily
Know the right questions to ask.| PR Daily
Gain access to journalists and craft personalized outreach.| PR Daily
Discover the top 3 CX trends and predictions for 2025, including AI-driven personalization, autonomous agents, and proactive customer engagement strategies. Learn how to stay ahead in the evolving customer experience landscape.| www.ilink-digital.com
Tools like ChatGPT are completing tasks that used to take hours in minutes so firms may want to consider how that’ll affect hourly billing.| PR Daily
Reducing time spent parsing regulatory rules could be a gamechanger.| PR Daily
Levar Cooper from Lake County, Florida Government kicked off Ragan’s Future of communications Conference with gen AI prompts you can use today.| PR Daily
How to navigate the challenges of AI adoption in comms teams and make informed decisions on the right AI tools for your organization’s future success.| PR Daily
Come up with some ideas yourself -- then let AI fill in the gaps.| PR Daily
An evolving tool for long-term strategies.| PR Daily
