Struggling to make sense of bounce rates, cart abandonment, or inconsistent marketing results? Discover the most important eCommerce performance analytics to track, and why they matter. From customer acquisition costs to product page optimization, this blog breaks down the key metrics your business needs.| Akeneo
Urban Outfitters (UO) has teamed up with Levi’s for its second On Rotation shop-in-shop program, designed to create a one-of-a-kind denim destination blending Levi’s styles with the Urban Outfitters sensibility. In May 2025 Urban Outfitters kicked off the On Rotation program with Nike; On Rotation: Levi’s debuted online and in five UO stores on Aug. […]| Retail TouchPoints
Best Buy and Microsoft have collaborated to produce a limited-edition version of the Microsoft Surface 13” Keyboard (a.k.a. Type Covers) decorated with artwork created by a Best Buy Teen Tech Center member and available exclusively through the Best Buy app. The design was chosen as part of the Microsoft Type Cover for a Cause program, […]| Retail TouchPoints
Spoiler alert: Many brands are not reaching their full impact when it comes to working with influencers. What was once considered a niche, experimental part of marketing has officially cemented itself as a critical tactic for success. Influencer marketing is predicted to reach over $71 billion by 2032, meaning its evolution has been and is […]| Retail TouchPoints
China-based discount retailer Temu has adopted solutions from Rithum (formerly CommerceHub and ChannelAdvisor) to simplify onboarding of U.S. sellers. Now, Rithum users can quickly sync product data with their Temu storefront and publish listings in bulk, with minimal setup requirements. The integration also offers two-way syncing of inventory and shipments, enabling immediate updates and more […]| Retail TouchPoints
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing at a rapid pace. In ecommerce, we’re beginning to see these agents built and deployed to browse and buy products for people. This technology is so transformative that we may be on the edge of a new […]| Retail TouchPoints
In today’s retail landscape, where ad budgets are ballooning and shopper attention is shrinking, the product detail page (PDP) has emerged as the most important real estate on a brand’s website. Once considered a mid-funnel touch point, the PDP is now where many shoppers begin — and often end — their journey. The problem? They’re […]| Retail TouchPoints
The current generation of AI solutions has already been on one of the steepest growth curves in recent memory, but according to top attorneys at ArentFox Schiff, the technology is just warming up: “AI will be a sea change not just for the fashion industry but for society as a whole,” said Anthony Lupo, Chairman […]| Retail TouchPoints
Carter’s has partnered with the Boys & Girls Clubs of America to launch a limited-edition T-shirt collection designed by youth members of the organization. The three designs, chosen from hundreds of entries as part of a nationwide contest, celebrate creativity and the power of dreaming big. The shirts, in sizes 12M to adult and priced […]| Retail TouchPoints
Resale platform ThredUp is at the top of its game — the company has been profitable for seven straight quarters in the U.S., and in Q2 it acquired more new customers than in any previous quarter in its history, a 74% increase year-over-year. Much of this is due to ThredUp’s hard work over the years […]| Retail TouchPoints
Two of the “Sharks” that swim in the popular Shark Tank show, as well as a Hollywood trailblazer/entrepreneur, will be among the five judges for Alibaba.com’s $1 million CoCreate product innovation competition for entrepreneurs. The pitch competition is the marquee program of Alibaba.com’s CoCreate 2025 seller conference, which will take place in Las Vegas Sept. […]| Retail TouchPoints
[Update as of Aug. 19, 2025] Best Buy‘s new third-party marketplace has launched on the retailer’s website and app, eight months after it was first announced. Powered by Mirakl, the marketplace doubles the number of products available on Best Buy’s ecommerce platforms. In addition to expanding the range of tech products on offer, the marketplace […]| Retail TouchPoints
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from EY shows that that hasn’t changed — offline spend continues to capture 77% of retail sales. But a preference for in-store shopping doesn’t mean consumers are averse to using the latest technology: among this same set of […]| Retail TouchPoints
Pacsun has partnered with McDonald’s for an exclusive apparel collection inspired by the fashions and fads of the 1970s. The Pacsun x McDonaldland collection will include men’s and women’s apparel as well as accessories such as snapback and bucket hats, high socks, license plate frames and doormats, all themed with motifs and characters from the […]| Retail TouchPoints
Ace Hardware has introduced RedVest Media, its new retail media network (RMN). In partnership with Epsilon Retail Media, the RMN offers brands access to onsite ads, search and display; email and push messaging; in-store signage; and offsite programmatic advertising via display, video, CTV and mobile. “Ace has always been about helping our neighbors,” said Molly […]| Retail TouchPoints
Food and beverage brands already know the value of reaching grocery shoppers digitally. Grocery ecommerce is transforming the entire shopper journey.| Retail TouchPoints
Find out why product detail pages (PDPs) are an essential element of successful ecommerce sites. By combining rich product descriptions, visuals, reviews, shipping and return details, and compelling calls‑to‑action, supported by Akeneo PIM, brands can build trust, enhance the shopping experience, and drive higher sales.| Akeneo
DoorDash has partnered with Ace Pickleball Club (APC) to become the indoor pickleball clubs’ official on-demand delivery and pickup platform. Each APC location will feature a designated DoorDash Delivery Zone for members and guests to receive orders, allowing players to place orders between games for groceries, sporting equipment and other items that will be waiting […]| Retail TouchPoints
Saks Global has created a unique, personalized homepage that is dynamically assembled based on each visitor’s purchase intent, with the page layout, content and strategies seen by each shopper customized just for them. Saks is using AI and machine learning to refine recommendations in real-time, continuously adjusting with any action taken on the site — […]| Retail TouchPoints
Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal. With this, the traditional search model that has dictated internet browsing methods for the last 20 years is on the verge of being surpassed by more intuitive designs. A huge knock-on effect of this has been to […]| Retail TouchPoints
Loehmann’s, famed as a retailer where highly motivated, elbows-out shoppers could find amazing bargains, hasn’t operated physical stores since 2014, following its third bankruptcy, but the brand name still exerts a pull on shoppers. At least that’s what the retailer’s owner, former discount rival Century 21, seems to think. According to Long Island Business News […]| Retail TouchPoints
Ebay will be back on the runway this Fashion Month following its 2024 debut. This year, Ebay is upping the ante with a series of partnerships with top fashion designers, including Erdem, Luar, Altuzarra, Kallmeyer and Ahluwalia, which will incorporate pre-loved pieces from previous years into their Spring/Summer 2026 (SS26) collections. The partnerships — developed […]| Retail TouchPoints
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly in the retail and CPG industries, go all the way to 11 (apologies to This is Spinal Tap). U.S.-imposed tariffs that appear, disappear and reappear are the main culprit, but this year’s economic and geopolitical turmoil also […]| Retail TouchPoints
After trialing the service in several markets, Amazon has expanded same-day delivery of perishable grocery items to more than 1,000 U.S. towns and plans to further expand the offering to more than 2,300 cities by the end of the year. Designed to complement Amazon’s existing grocery delivery offerings — including from Amazon Fresh, Whole Foods Market and […]| Retail TouchPoints
This is the second story in a two-part series. Click here to view the first installment, which outlines how Everyday Essentials on Amazon.com have quietly become the engine of Amazon’s grocery business. Amazon has spent years trialing different grocery concepts. Some have worked, some haven’t, and some are finding new steam after strategy pivots. Through […]| Retail TouchPoints
Stitch Fix has introduced a series of AI experiences designed to enhance customization and convenience on the styling platform as the company’s turnaround efforts continue to gain steam. “When Stitch Fix launched in 2011, we disrupted the retail market,” said Matt Baer, CEO of Stitch Fix in a blog post announcing the updates. “Now, we are […]| Retail TouchPoints
This is the first story in a two-part series. The second installment continues here. Amazon made its name as “The Everything Store,” and that has never been more true. But while Walmart is busy touting the unexpected variety on its marketplace, Amazon has already proven its point on that front and moved on — to […]| Retail TouchPoints
Seeking to improve operations across its DashMart network of first-party fulfillment centers, DoorDash has begun deploying AI-driven supply chain optimization solutions from Relex. DoorDash has been using Relex forecasting and replenishment capabilities since 2022 and is expanding now to support the company’s rapid expansion in on-demand delivery. The DashMart locations serve as fulfillment centers for […]| Retail TouchPoints
Blue Apron, one of the pioneers in the prepared meal kit category, has rebranded with new, more convenient non-subscription offerings and more than doubled its offerings to 100 different meal options per week — with 75% of the menu featuring opportunities for customization. Customers of Blue Apron, a subsidiary of Marc Lore’s Wonder — the […]| Retail TouchPoints
Dollar General has partnered with Uber Eats for on-demand delivery from more than 14,000 Dollar General and Popshelf stores across the country. Following a similar deal with Family Dollar for delivery from its 5,000 stores that was announced in May 2025, this latest partnership gives Uber Eats a dominant position in delivery for the value […]| Retail TouchPoints
When it comes to brand discovery, AI is quickly earning consumers’ trust, with 62% of consumers saying they now trust AI to guide their brand decisions, putting it on par with traditional search, according to a new study from brand visibility platform Yext. However, traditional search still rules supreme in certain scenarios, including: And even […]| Retail TouchPoints
When Warby Parker first debuted in 2010, the DTC brand upended the eyewear market with its home try-on offering, which allowed customers to test out frames, for free, in the comfort of their own home and send back those they didn’t like. Now, 15 years into the company’s journey, Warby Parker has decided that signature […]| Retail TouchPoints
The Vitamin Shoppe has named Mike Forbes to the new position of EVP and Chief Strategy Officer, reporting directly to CEO Sharon Leite. Forbes will be tasked with leading long-term growth planning, with a focus on digital acceleration, innovation and organizational transformation. Forbes brings more than 20 years of retail and CPG leadership to this […]| Retail TouchPoints
Amazon Prime Day has become one of the biggest sales days of the year (and is fast becoming much more than just one day but a weeklong event). As such, it lends critical insight into the consumer mindset headed into the holiday season, and this year that intel is more necessary than ever. However, Amazon […]| Retail TouchPoints
Amazon has reportedly expanded the offerings in its Amazon Autos category to include used and certified pre-owned (CPO) vehicles, according to Car and Driver. Amazon had launched online auto sales in December 2024, featuring new Hyundai vehicles exclusively, but now participating dealers will be allowed to offer non-Hyundai used vehicles on the site, an Amazon […]| Retail TouchPoints
Why should pets hog all the cool clothes and fun toys? Petco has introduced a new “My Human” assortment of more than 1,000 products for pet owners. With 80% of the items priced under $20, the assortment, including apparel, décor, games, toys and accessories, and is designed to be giftable, affordable and impulse-worthy. The collection […]| Retail TouchPoints
ShopMy, a platform designed to transform creator marketing into measurable performance channels, has launched its first consumer-facing shopping platform. At the new platform’s core is Circles, a feature that allows customers to curate their own shop through trusted creators whose recommendations collectively shape what items they see. The new customer-facing platform integrates ShopMy’s network of […]| Retail TouchPoints
Anthropologie’s customer favorite Maeve label has been elevated to a standalone brand with its own branded storefronts, beginning with the initial concept store opening this fall in Raleigh, N.C. Maeve already has dedicated retail spaces within Anthropologie’s brick-and-mortar footprint and has been shopped by nearly 2 million customers over the past year, as well as […]| Retail TouchPoints
Explore how artificial intelligence is revolutionizing the way users find and interact with products online. From enhancing traditional search engines with machine learning and natural language processing to enabling visual and conversational search, this blog dives into the real-world impact of AI on product discovery. Learn how leading retailers are using AI to anticipate user intent, surface relevant results, and deliver seamless search experiences that keep customers engaged and coming back.| Akeneo
Explore the ascent of artificial intelligence in the retail landscape, and the potential risks and rewards associated with implementing this technology.| Akeneo
Iconic toy Hot Wheels cars are now available via 7-Eleven’s new collaboration with Mattel, including the first-ever branded Hot Wheels die-cast car — a Silver Series Toyota Supra decorated with 7-Eleven’s colors and logo. In addition to this exclusive product, the release includes a limited run of custom fingerboards (toy-sized skateboards) in two designs. The […]| Retail TouchPoints
The global market size for AI in ecommerce is estimated at $9 billion in 2025, and is anticipated to reach $64 billion by 2034, reflecting a compound annual growth rate (CAGR) of nearly 25% over the next decade. Although this growth trajectory signals immense opportunity, it also magnifies the peril of poor data quality when […]| Retail TouchPoints
With a targeted investment of $150,000 per store, Starbucks is planning a new coffeehouse “uplift” program designed to quickly replace thousands of seats that had been previously removed from stores while introducing greater texture, warmth and layer design. It’s part of the retailer’s efforts to make its physical locations more welcoming while still maintaining service […]| Retail TouchPoints
Walmart is latching on to the growing interest in soccer, embarking on a multi-year partnership with Major League Soccer (MLS) and Leagues Cup. The deal kicks off with the Leagues Cup tournament between clubs from MLS and LIGA MX, a high-level Mexican soccer league, in an event running through Aug. 31, 2025. The partnership will […]| Retail TouchPoints
Ebay has long been a destination for automotive enthusiasts to purchase not just parts and accessories but also entire pre-owned vehicle. Now the secondhand marketplace wants to make it even easier to buy a car online with the debut of Secure Purchase, a solution that simplifies vehicle transactions. Secure Purchase manages the payment, financing, registration, […]| Retail TouchPoints
From scattered systems to global success, see how Triumph Motorcycles, Igus, and Tiffany & Co. transformed product operations with Akeneo.| Akeneo
Discover how brand discovery sets the foundation for success by clarifying identity, strengthening customer connections, and ensuring consistent product experiences.| Akeneo
Learn what Product Content Management (PCM) is and how brands can use it to drive conversions, reduce returns, and deliver exceptional product experiences.| Akeneo
Joining the podcast 🎧 this episode is Ez Natarajan, the Founder and CEO of CoreStack, to discuss cloud governance and how to do it right and fast.| Driven
Discover the fundamental aspects of Artificial intelligence (AI), including the inner workings, historical context, and implications for the retail sector.| Akeneo
Explore top digital commerce trends, from AI to AR, social commerce, and mobile-first. Learn how to engage modern customers and grow your eCommerce brand with our digital commerce expertise.| Magneto IT Solutions
Ebay, DoorDash, Instacart and Uber have signed on to participate in the research preview of OpenAI’s new AI agent interface, called Operator.| Retail TouchPoints
On this podcast ? episode, Mark Brohan, Senior VP of B2B and Market Research at Digital Commerce 360, joins us to discuss B2B e-commerce and digital strategy.| Driven
Join Brent Peterson and Sanne Bolkenstein as they discuss the vibrant Magento community, Meet Magento Netherlands, and the importance of MageOS and the Magento Association.| Talk Commerce
Ecommerce continues its rapid transformation, moving from transactions to customer lifetime value as a focus.| Signifyd