Search used to be the starting point of discovery—and often the gateway to someone’s website, article, or brand. But that paradigm is rapidly dissolving. Today, more and more answers are surfaced directly within search results, eliminating the need for a user to click through. This evolution, known as zero-click search, is transforming the economics of… The post Zero-Click Searches Are Reshaping the Internet—What That Means for Content Creators and Brands appeared first on VERSIONS®.| VERSIONS®
Financial services losing revenue to poor customer experience? Shift Paradigm unifies data & tech for seamless customer journeys & growth.| SH/FT: A Business & Growth Partner
July 3 2023 – Niels Floor | The most frequently asked question about learning experience design (LXD) is “What is Learning experience design?” Once you know the definition of LXD, many wonder how learning experience design is different. LXDCON’23 has the answer! Figuring out how LXD is different depends on which field you compare LXD to. You can either look ... Het bericht Lessons learned from LXDCON’23 – How learning experience design is different verscheen eerst op Learning Expe...| Learning Experience Design
Iconography lies at the heart of UI design. It can make or break the usability of an interface. Every icon should serve a purpose. When done correctly, they communicate the core idea and intent of a product or action, and they bring a lot of nice benefits to user interfaces, such as saving screen real estate and enhancing aesthetic appeal. In this article Nick Babich will show you how to make that possible. If you want to take a go at creating your own icons, you can download and test Adobe's...| Smashing Magazine
The best error message is the one that never shows up. It is always better to prevent errors from happening in the first place by guiding users in the right direction ahead of time. But, when errors do arise, well-designed error handling helps teach users how to use the app as you intended. In this article, Nick Babich will examine how the design of apps can be optimized to prevent user errors and how to create effective error messages in cases when errors occur independently of user input.| Smashing Magazine
Robin Rosebrugh, Director of Workplace Strategy & Research at Aura, details how the office can take a page from the Gym's playbook.| Work Design Magazine
Service design begins with, and is fully dependent on, developing a deep understanding of the customer experience within your organization – plus what your customer is experiencing in life outside of their interactions with your company. It goes well beyond the transactional phase. It depends on utilizing your operational data to define the demographics that are representative of segments of your customer base. Even more importantly, it takes building empathy and an emotional connection wit...| Walker
Perficient is proud to be included as a “Contender” in The Forrester Wave™: Customer Experience (CX) Strategy Consulting Services, Q4 2024 report -one of only twelve organizations to be included in the report.| Perficient Blogs
In the dynamic world of event planning and marketing, capturing and retaining audience attention is the ultimate challenge. Amidst a landscape saturated with predictable experiences, brands are constantly seeking innovative ways to stand out from the rest and leave a lasting impression.| Blog
In the changing retail landscape, modern consumers crave personalized experiences and self-expression. Learn how to engage them by making them the center of your retail experience and boosting their loyalty.| blog.redstory.co
Written by: Nicole Hunt Rachel Frizzell believes in the power of art and graphic design to bring people together. At Urban Emu, she uses visual storytelling to improve the way people live. Rachel embodies our culture of purpose and strives to understand the deeper meaning and mission surrounding each design she creates.| Urban Emu
This week’s hot takes on hot topics in experiential marketing cover cash showers, glitter-filled toilets and a new mascot called Fab Daddy.| Event Marketer
As organizations advance the six pillars of AX (Author Experience) maturity, they set themselves up for success in today’s evolving publishing landscape.| Clarke & Esposito