My most-used tool these days is definitely this list of 20 great open questions. There are so many things it’s useful for. If you haven’t leveraged the list yet, here are some easy ways to start using these questions! Deliver effective feedback Transform a feedback conversation from a one-way feedback dump into a collaborative problem-solving session with one of these coaching questions. Use the Feedback Equation: first share your observation of someone’s behavior, and the impact of tha...