Hi everyone! Today, we’re going to talk about something super important – active listening. It’s like the secret ninja move of customer service that makes everyone go, “Wow, you’re amazing!” So, grab your favorite snack, get comfy, and let’s dive into the art of active listening. What’s Active Listening, Anyway? Okay, first things first. Active listening is not just ... Read More The post The Art of Active Listening: Training Your Team to Understand Customers Better appeare...
