Clayton Christenson’s seminal The Innovator’s Dilemma is now 10 years old, and its central idea of “disruptive innovation” is now part of the everyday language of innovation. Recently, I finally read the book after having loosely tossed the term around for a few years. I was shocked to discover that I had misunderstood the concept and made glib assumptions based on sloppy journalistic references. Properly penitent, I began using the term correctly and discovered, to my further shock,...
