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From:
Michael Donaldson The Value Innovator
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What makes your business SO special? | Michael Donaldson The Value Innovator
https://thevalueinnovator.co.uk/2025/04/21/what-makes-your-business-so-special/
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company culture
principles
customer experience
customer journey
engagement
customer centricity
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Your business is NOT special if you simply deliver what you say you will deliver. What is it that you do that keeps your customers coming back to you rather than going to your competitors? What are…
