Blink and they’re gone. After two years of one-click checkouts and grocery deliveries that show up before the coffee’s cold, customers have rewired their internal clocks. They expect help, demos, and checkout buttons to appear the instant they think, “I need this.” That mindset is fueling the live-commerce boom: a recent McKinsey survey found that […] The post Co-Browsing and Live Shopping Are the Future of Customer Satisfaction appeared first on Retently CX.
