Customer Relationship Management (CRM) systems have long been essential for sales teams, marketers, and customer service reps. Over the years, they’ve evolved from basic contact databases to full-blown platforms that manage pipelines, automate outreach, track interactions, and integrate everything from email to ERP systems. Yet, even with all this sophistication, one truth remains: users often […] The post Salesforce Copilot vs OpenAI: Can LLMs Replace Traditional Workflows in CRMs? appea...
