Singlife is putting an AI agent at the heart of its customer service operations through a new partnership with Salesforce. The AI agent is designed to help Singlife’s customer service executives provide faster and more accurate responses to customer queries while ensuring trusted and consistent support. The initiative is part of Singlife’s broader efforts to [...] The post Singlife Becomes First Singapore Insurer to Adopt Salesforce’s Agent AI Tool appeared first on Fintech Singapore.| Fintech Singapore
Effective OAuth token management is crucial for supply chain security, preventing breaches caused by dormant integrations, insecure storage or lack of rotation. The post Trusted Connections, Hidden Risks: Token Management in the Third-Party Supply Chain appeared first on Unit 42.| Unit 42
Unit 42 delves into how cybercriminals are treating stolen data like digital diamonds amid rising attacks and evolving extortion tactics.| Unit 42
Empresa também prometeu nesta segunda-feira US$ 39 milhões para iniciativas locais de educação e saúde na região dos EUA| InfoMoney
In today’s fast-moving digital economy, eCommerce is no longer optional — it’s essential. Businesses are rapidly shifting online, and they need skilled developers who can craft smooth, scalable, and intelligent shopping experiences. That’s where Salesforce Commerce Cloud comes in — and why the Trailblazer Quest: Get Started as a Commerce Developer might just be your next big career move. 💡 What Is the Trailblazer Quest? Salesforce Trailhead — the company’s free learning platf...| DEV Community
Agentforce is Salesforce’s exciting move into the world of Agentic AI! That’s “agentic” as in chatbot-based help system. That doesn’t work. Salesforce CEO Marc Benioff proudly told his last earnings call how they’d done 8,000 Agentforce deals! Out of 150,000 customers. [CX Today] So Salesforce decided to help the numbers. On 29 September, the Salesforce […]| Pivot to AI
Today on Product Saturday: six months after ServiceNow launched a product taking on Salesforce's core market, the "ohana" strikes back, Zuora sees big changes coming to SaaS pricing, and the quote of the week.| Runtime
Today: The latest in the long-running saga of enterprise tech marketing departments trying and failing to look cool, Oracle customers are receiving extortion attempts after a breach, and the latest enterprise moves.| Runtime
Salesforce has reached an agreement to acquire Apromore, a provider of process intelligence. The acquisition is intended to strengthen Salesforce’s automation strategy by providing insight into business processes. Apromore’s software provides a comprehensive view of business processes across all systems and applications. This applies to both Salesforce and other critical enterprise systems. As a result, […]| Techzine Global
Agentic AI in Practice: From Concept to Enterprise Impact Agentic AI is transforming automation from static responses to dynamic action. See how platforms like Microsoft Copilot, Azure AI Foundry, and Salesforce Agentforce are making intelligent agents enterprise-ready AI has entered a new stage. It’s no longer [...] The post Agentic AI in Practice: From Concept to Enterprise Impact appeared first on Smartbridge.| Smartbridge
Last week, the world’s fifth-largest automaker became the latest victim of the ongoing attack on corporate Salesforce instances. Stellantis has provided little information, except to say that it occurred through a third-party service provider’s platform and not within their own infrastructure. The data leaked was reportedly only contact information, but they advised customers to be […]| Peterson Technology Partners
Traditionally Salesforce consultants have been sought out by businesses for configuration and one-offs. Consultants helped you hit the ground running and personalized the CRM and its solutions as you needed. But today, this role is shifting. With Salesforce’s sizeable investment in AI now bearing real fruit, companies can take real advantage of intelligent automation, more …| Peterson Technology Partners
SUMMARY: Boomi’s parallel processing feature improves performance for high-volume integrations by splitting the workload to process multiple documents simultaneously using either threads or processes. A successful implementation requires balancing the speed benefits of parallelism against external system constraints and the specific requirements of the integration workflow. As integrations grow in size, performance often becomes a […] The post Harnessing Parallel Processing in Boomi: Thre...| XTIVIA
Salesforce customers often leverage third-party or custom services to extend their orgs, and they do so with two common options: Connected Apps and External Services. Connected Apps let third-party vendors or custom code call Salesforce APIs using long-lived OAuth tokens, while External Services call vendor APIs through declarative configurations with vendor-managed hosting, scaling, and endpoint security. While both approaches deliver functionality, the dynamic security threat landscape chal...| Heroku
This blog series has taken you on a journey through the world of AppLink, from its foundational concepts and core components in Heroku AppLink: Extend Salesforce with Any Programming Language , to a deep dive into its key integration patterns in AppLink Fundamentals I: AppLink Integration Patterns - Connecting Salesforce to Heroku Applications , and then we explored advanced integrations with Data Cloud, automation, and AI in AppLink Fundamentals II: Advanced AppLink Integrations - Automation...| Heroku
In our previous posts, we introduced Heroku AppLink and explored its foundational integration patterns for connecting Heroku applications with Salesforce. Now, we'll delve into how AppLink truly expands Salesforce capabilities, focusing on advanced integrations with Data Cloud, Flow, Apex, and Agentforce. This blog will highlight how AppLink empowers you to infuse your Salesforce orgs with powerful external logic, real-time data processing, and intelligent automation. Extending Salesforce aut...| Heroku
In our previous post , we introduced AppLink as a powerful new way to extend Salesforce with any programming language at any scale, detailing its core components and overarching benefits. Now, we'll dive deeper into the practical application of AppLink by exploring its primary integration patterns. Understanding these patterns is key to leveraging AppLink effectively, as they dictate how your Heroku applications interact with and enhance your Salesforce orgs. Usage patterns AppLink supports f...| Heroku
The Salesforce platform offers a powerful array of tools for customization and building customer-centric experiences, from no-code automation with Flow, Prompt Builder, and Agent Builder, to robust Apex and Lightning Web Components. The art lies in choosing the right blend of these tools to achieve agility, optimize skill sets, and quickly adapt to business demands. Today, we're introducing a new ingredient to this powerful mix: Heroku + AppLink. New to Heroku? Watch this brief introduction v...| Heroku
Developers love Heroku for its elegance and simplicity to easily build and deploy any type of app or service in the languages they love. This flexibility enables developers to build robust custom applications or specialized capabilities like agent actions, complex pricing calculations, or real-time transformations and processing. These are often capabilities where Salesforce Admins and Developers on Heroku come together to design and implement robust workflows and agents to support business p...| Heroku
Heroku is a powerful general-purpose PaaS offering, but when combined with the broader Salesforce portfolio, it excels in unlocking and unifying customer data, regardless of its age, location, size, or structure. One of the key reasons why Salesforce customers turn to Heroku is when they require such data to be securely linked to high-scale experiences, such as consumer web or mobile apps, or when they need scalable compute resources to access and analyze more intricate and complex data in re...| Heroku
Education Cloud Summit: Dreamforce2U Shaping the Future of Education with Salesforce Please save the date for this special event highlighting key updates from Dreamforce and upcoming items impacting our sector! A finalized agenda will follow in the coming weeks. Agenda: 9:00 am – 12:00 pm | Executive Track More details coming soon! Date: Thursday, November 13Time: […] The post Education Cloud Summit: Dreamforce2U appeared first on Cloud for Good.| Cloud for Good
Salesforce marketers know they’re sitting on a goldmine of customer data but using it for campaigns can feel impossible. Too many fields, inconsistent data entry, and platforms that make segmentation overly complex all get in the way. The result? Generic messaging, missed opportunities for personalization, and marketing campaigns that don’t reflect the depth of your CRM. The emfluence Marketing Platform makes Salesforce data practical. With support for up to 250 custom fields, emfluence...| emarketingplatform.com
If you’ve ever tried to build automation inside a heavy marketing platform, you know the pain: endless setup, complicated workflows, and months of work before you can show results. That’s not what Salesforce marketers need. You need quick wins—campaigns that prove value right away, help sales teams follow up smarter, and show leadership that marketing drives pipeline. That’s exactly what the emfluence + Salesforce integration delivers. By connecting your CRM data directly to the emf...| emarketingplatform.com
Simplify Salesforce marketing with emfluence. Sync leads and contacts, map custom fields, and track campaign engagement directly inside CRM—no extra complexity required.| emarketingplatform.com
Managing software licenses in a business setting can be a bit challenging. Some software packages are more complicated than others. Take Salesforce. It has some of the most complex licensing in business. For that reason alone, our Salesforce license management services could prove invaluable to your company. Salesforce is near the top in terms of the sheer number of licenses available to customers. As you know, a license allows your organization to legally use a software product for business ...| Miro Consulting
This Threat Brief discusses observations on a campaign leveraging Salesloft Drift integration to exfiltrate data via compromised OAuth credentials.| Unit 42
The great wealth transfer isn't a distant event; it's happening now. Read why investors should modernize strategies for the decades ahead.| Perficient Blogs
When companies bring me in for help with their CRM, something’s usually already gone wrong. What Can Go Wrong with Your CRM? Legacy CRM Chaos […] The post Your CRM Isn’t Broken, Your Process Is appeared first on Waypost Marketing.| Waypost Marketing
A technology roadmap provides higher education leaders with a clear, intentional path forward. The post The Strategic Value of a Technology Roadmap for Higher Education Technology Transformations appeared first on Cloud for Good.| Cloud for Good
Discover the cascading risks of malicious Connected Apps in Salesforce. Learn how to assess business impact, secure your org, and protect critical infrastructure. The post Assessing the True Business Impact of a Malicious Connected App appeared first on NetSPI.| NetSPI
Salesforce acquires Regrello to boost Agentforce and Slack with AI-driven workflow automation, marking its third acquisition in three weeks.| Futurum
El próximo 16 de Noviembre, Salesforce celebrará en Madrid su Innovation Day , donde la multinacional presentará las últimas innovaciones...| Revista Byte TI
Zoom AI Companion se actualiza con integraciones a 16 apps como Salesforce, Asana y Slack, permitiendo a los usuarios automatizar...| Revista Byte TI
Workday was breached by hackers in early August. We dig into the details below, but the short form is this: intruders accessed their “third-party CRM platform” and stole “primarily commonly available” business contact information before the connection was cut off (quotes are from their press release). Workday has acknowledged this is part of a larger …| Peterson Technology Partners
Learn how to use Salesforce Dynamic Forms to boost efficiency, cut clutter, and improve UX. Upgrade your pages today.| XTIVIA
Learn more about the top Salesforce nonprofit implementation partners, and understand tips for how to pick the right consultant for your organization.| Omatic
Learn how to set up seamless BigCommerce Salesforce integration to streamline operations, automate sales, and sync data in real-time.| Magneto IT Solutions
Salesforce consistently takes the top spot as the world’s leading CRM platform. Businesses globally use the platform to manage customer relationships, automate processes, and gauge analytical insights into sales, marketing, and business performance. While Salesforce tools include proprietary marketing solutions like Marketing Cloud and Marketing Cloud Engagement, numerous third-party, Salesforce-compatible marketing tools also exist. For […] The post 10 Best Salesforce third-party marketi...| Digital Adoption
Read to discover how Salesforce project management apps bring structure, clarity, and control to complex workstreams across your business.| Digital Adoption
Analyzing ShinyHunters' Social Engineering Tactics in Recent Cyber Attacks on Major Companies| IPConfig.in – What is My IP Address?
Salesforce acquires Bluebirds to boost AI-driven prospecting and help sales teams close more deals efficiently.| ASBN Small Business Network
Virgnia Beach Salesforce & Wordpress support| Port and Starboard
In trade shows, the AI evolution is happening fast, with the tech powering everything from access to knowledge to building AI agents.| Event Marketer
REVIEW | 5 MIN READ Salesforce Review: The Pros and Cons A Closer Look at the CRM Giant’s Strengths and Weaknesses TABLE OF CONTENTS Salesforce is the world’s #1 customer relationship management (CRM) solution, but is it the right [...]| Cargas
Salesforce forecasting tools provide companies with a dynamic view of future performance, rooted in real-time sales data. As the tech buying process stretches and markets shift faster than legacy CRMs can track, static forecasts break down. Today’s sales leaders need forecasting tools that combine real-time data and AI-driven insights to adapt quickly to pipeline volatility, […] The post 15 Salesforce forecasting tools for 2025 appeared first on Digital Adoption.| Digital Adoption
Learn about Salesforce AI tools like Einstein GPT and Sales Cloud Einstein, and how to select the best tools for your needs.| Digital Adoption
Learn how Nimble AMS stands apart from the competition with its continuous product updates to provide associations with the latest innovation.| NimbleAMS.com
As a trusted Salesforce Partner, Dexian helps enterprises reduce tech debt, modernize permission models, and prepare for the Profiles sunset with strategic consulting and scalable solutions.| Dexian
Stephen R. Soukup’s straightforward explanation of increasing, and increasingly destructive, “wokism” in the country’s for-profit sector necessarily includes the role of some who are also in, and/or are acting through, the nonprofit sector.| Philanthropy Daily
Why Salesforce is going to have to wait a lot longer than it expected for the agentic AI revolution, Nvidia, meanwhile, still can't make enough GPUs, and the latest enterprise moves.| Runtime
In conversation with Rabiya Shahid (MSIS 2025) and Sreeram Nambiar (Principal Solution Engineer, Salesforce) The post Foster’s Mentorship Culture Turns Connections into Careers appeared first on Foster Business Magazine.| Foster Business Magazine
Discover top Salesforce apps by team function - for sales, marketing, customer service, admin, and more.| Digital Adoption
Let's explore the full potential of Salesforce Agentforce Specialist certification, including concepts covered, passing guide, and future opportunities.| Whizlabs Blog
Are you still using manual deal tracking in Salesforce? Find out how it may be limiting your success. Learn to optimize your sales workflow.| iSEEit
In a digital-first world, businesses can no longer rely on outdated, manual methods for handling contracts. Whether you’re a startup scaling operations or a global enterprise managing thousands of agreements, contract management is at the heart of risk mitigation, compliance, and revenue generation. Salesforce Contract Management Software is designed to centralize, automate, and streamline contract […]| Magneto IT Solutions
Motivate your team and maximize your Salesforce CRM implementation—read our blog for expert strategies that drive lasting success.| XTIVIA
This easy-to-follow guide and find out how to maximize your success with your Salesforce implementation! Salesforce can take between 2 to 8 weeks to implement, on average.| Cargas
Explore how Salesforce Copilot and OpenAI are transforming CRM workflows with AI-powered automation, insights, and smarter engagement.| XTIVIA
Optimizing your team’s processes by using the Salesforce Cloud CRM Platform is a great step toward increasing productivity. But how do you help your team stand out amongst the competition? By making better connections while adding efficiency into your process with BombBomb Video. It is the perfect complement to your team’s Salesforce Lightning Experience. Below […]| BombBomb
Learn about choosing between Salesforce NPSP and Nonprofit Cloud (NPC), and which option makes the most sense for your organization.| Omatic
こんにちは。ロジカル・アーツの岡田です。 今回は7/18（木）に開催されたSalesforce World Tour Essentials Osakaに参加してきましたので、その内容についてお伝えします。 Salesforce World Tourとは 基調講演の概要 AI活用による新たな価値創造 AIの活用事例 AI活用のコツ AIからのアウトプット まとめ| Blogical
こんにちは、ロジカル・アーツの岡田です。 今回はOPROARTSを使用し帳票を出力する際に特定の条件によって出力される文字の値や色を変更する方法をご紹介します。| Blogical
こんにちは、ロジカル・アーツの岡田です。 今回はSalesforceのSpring'24リリースで導入された、 新しい画面コンポーネント「繰り返し」を実際に使ってみたので紹介します。| Blogical
こんにちは、ロジカル・アーツの岡田です。 今回はデータローダからSalesforce環境にログインするときの方法についてまとめました。 目次 はじめに ログイン方法について データローダからの認証 OAuth認証 パスワード認証 ブラウザからのOAuth認証 デフォルトの設定の変更 ブラウザ認証の注意事項 まとめ 参考文献 付録| Blogical
はじめに こんにちは、ロジカル・アーツの岡田です。 項目数が多い場合に4列で項目を表示したいと思ったことはありませんか？ 今回は、詳細ページで項目を4列表示する方法についてご紹介いたします。 はじめに 動的フォームとは 設定方法 レコードページのレイアウトを合わせる 編集ページから動的フォームを有効化する 3列目、4列目となる項目を配置する 終わり...| Blogical
The post Integrating Your CRM and Financial Accounting Systems: Why It Matters Now More Than Ever appeared first on Omatic.| Omatic
Is your Nonprofit ready to send out donation reminder letters? Check this post from the experts at Omatic Software which includes a pledge payment reminder template & pledge reminder best practices. Click here to read on or call 888-662-8426 to learn the best way to craft a follow-up letter for donation requests.| Omatic
Compare HubSpot vs. Pardot to see which marketing software fits your growing business. Explore pricing, features, integrations, and much more.| Cargas
You can now integrate Robly with Salesforce to import leads and contacts. Here’s how to do that:| support.robly.com
Are you ready to build a secure foundation of unified, trusted data for Agentforce to unlock insights and drive accurate outcomes with confidence? Launching Salesforce Agentforce successfully starts with the right preparation. This virtual event is designed to guide you through the steps needed to get your organization ready for […] The post How to Get Agentforce-Ready with Confidence appeared first on Online Business Systems.| Online Business Systems
The post Scope’s utilities innovation challenge appeared first on Scope for business.| Scope for business
Discover how AI in Salesforce transforms CRM with predictive analytics, automation, and personalized experiences. Explore AI-driven features!| XTIVIA
Platformonomics TGIF is a weekly roll-up of links, comments on those links, and perhaps a little too much tugging on my favorite threads. Another week! CAPEX rules everything around me. Or maybe ch…| Platformonomics
こんにちは、ロジカル・アーツの西山です。 「データを活用して、ビジネスの未来を切り開く」——そんな目標を掲げるSalesforce Einsteinは、データ分析に加えて、機械学習を使って予測や自動化を実現し、ビジネスの意思決定をサポートしています。この記事では、Salesforce Einsteinがどのように企業に役立ち、AIを活用して業務を革新しているのかを簡単に紹介します。 Sa...| Blogical
Connect to the white-label Salesforce sales funnel dashboard template for Looker Studio, created by Windsor.ai, to automate sales funnel analytics and close more winning deals.| windsor.ai
Automate Salesforce Marketing Cloud analytics by connecting your Salesforce account to the free Looker Studio dashboard reporting template created by Windsor.ai.| windsor.ai
The CEO, who is all-in on AI agents, said he’s part of the last generation of executives who will manage an only-human workforce.| The San Francisco Standard
Platformonomics TGIF is a weekly roll-up of links, comments on those links, and perhaps a little too much tugging on my favorite threads. Get Platformonomics Updates By Email I skipped last week…| Platformonomics
こんにちは、ロジカル・アーツの松田です。 Salesforceを使用していて、次のような課題に直面したことはありませんか？ ・多くの項目がリストされているが、文字や数字だけでは、重要な情報をすぐに判断できない ・重要な項目を一目で把握できるようにしたいが、どうすれば良いか分からない 本記事ではこれらの悩みを解決するために、数式を活用して項目値に画像...| Blogical
Unveiling the Magic of Dynamic Apex in Salesforce: A Beginner’s Journey Imagine you’re standing in a bustling marketplace where every stall is unique, and the shopkeepers allow you to create your own shopping list dynamically. One moment, you’re buying groceries; the next, you’re adding electronics without breaking a sweat. Now, picture this concept in Salesforce—a […]| Perficient Blogs
Develop Lightning Web Components with TypeScript (Developer Preview) Salesforce continues to innovate, empowering developers with tools that enhance productivity and maintain high-quality code standards. With the developer preview of TypeScript support for Lightning Web Components (LWCs), Salesforce has taken a significant step forward. This update enables developers to author new LWCs using TypeScript or convert […]| Perficient Blogs
Master Salesforce Marketing Cloud Reports and Intelligence Reports! Discover how to analyze campaign performance, track ROI.| Perficient Blogs
Discover Salesforce Marketing Cloud Automation Studio! Learn about its features, activities, and integration with Journey Builder!| Perficient Blogs
Discover Salesforce Marketing Cloud Social Studio, a powerful tool for managing, engaging, and analyzing your social media presence.| Perficient Blogs
Salesforce allows you to securely manage and share report folders with users, roles, and groups while maintaining control over access.| Perficient Blogs
In this introductory blog, learn how prompt builder streamlines communication with AI and improves response accuracy.| Perficient Blogs
こんにちは、ロジカル・アーツの松田です。 あるお客様では「行動（カレンダー）」を日報代わりに使用しておられ、「行動」の「名前（WhoID）」に入力されている「取引先責任者」の人数が多いほど評価されるという基準がありました。 この「行動」の「名前」には複数の「取引先責任者」を設定することができるため、設定された件数を取得したかったのですが、...| Blogical
Agentforce is billed as the next big thing in the Salesforce ecosystem. Take a look at how the AI platform works and its potential use cases in HR and other business areas.| flair Blog for HR Professionals
こんにちは、ロジカル・アーツの松田です。 今回は「ロケール」について調べてみましたのでご紹介いたします。 ロケールとは？ 直訳すると、物語の舞台・場所のことで、IT分野では「言語の定義づけ」「国や地域などの属性設定のセット」のことを指します。各国それぞれで、独自の書式設定や仕様が存在しており、ロケールによって規則や照合順序を定義します。...| Blogical
Powering Salesforce with AI: Elevate Workflows and Customer Service with Agentforce.| Port and Starboard
Salesforce Roll Up Summaries Native vs. Third-Party| Port and Starboard
This week Workday and Salesforce announced a major partnership, focused on integrating these two major enterprise systems to get ahead of the increasing demand for integrated AI. What did they announce? Two big things. First, the companies are going to integrate their data platforms. Salesforce holds vast amounts of sales and customer data (leads, ... Read more» The post Workday Salesforce Partnership: Teaming Up For Enterprise AI appeared first on JOSH BERSIN.| JOSH BERSIN
A First-Timer’s Guide to Navigating Dreamforce 2024| Jeff Sikes
Salesforce eCommerce integrations sync data between the Salesforce CRM and an eCommerce platform. Businesses connect these platforms to get a full view of the| DCKAP
Salesforce and Workday announce groundbreaking AI partnership, introducing AgentForce-powered employee service agent.| SalesforceDevops.net
はじめに こんにちは、ロジカル・アーツの松田です。 Sandbox環境下で複数人でシステム構築後、本番環境に反映させる際にどの項目をいつの段階で誰が作成したのかを確認したくなったことはありませんか？ 今回は、カスタム項目のメタデータに該当する作成日・作成者を一覧で取得する方法についてご紹介いたします。| Blogical
An aside about my career change this year and what the future might hold. So far 2024 has been a wild ride!| MlakarTechTalk
Here are two scenarios that make one crucial point... Scenario #1: In a recent livestream, Marcus Lemonis, entrepreneur and star of the CNBC reality show The Profit, met with the owner of Muddy Paws Cheesecake Bakery. While the cheesecake was outstanding, the disciplines around running the business were lacking. Marcus was shocked to find out| M&S Consulting - Cloud, DevSecOps, Integration | Independent Enterprise Cloud...
Eleventy Experiment: Salesforce User Directory This is a simple experiment to see if I can use Eleventy to generate a small user directory from a Salesforce SOQL query. Spoiler - it works! npm I’m using the JSForce library to connect to Salesforce and run a SOQL query to get a list of users. I’m then using Eleventy to generate a static site with the user data.| Jeff Sikes
Discover strategies to enhance CRM user adoption by focusing on the human element, training, and seamless integration for success.| XTIVIA
