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Wunderman Thompson predicts what will define 2022 - Loyalty Magazine
https://www.loyaltymagazine.com/wunderman-thompson-predicts-what-will-define-2022/
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Environment a hugely important customer focus Playfulness, creativity and contact vital after a boring pandemic Private Domains and messaging platforms WeChat, WhatsApp and Line are becoming the next battleground for brands and loyalty.
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