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Establishing An Emotional Connection With Customers? Here's How To Adjust Your Strategy
https://www.forbes.com/sites/forbescoachescouncil/2016/11/28/establishing-an-emotional-connection-with-customers-heres-how-to-adjust-your-strategy/
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If an emotional connection matters more than customer satisfaction, how can marketers adjust their strategies? We asked eight coaches of Forbes Coaches Council to comment. Here's what they said.
