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Ragan Communications
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The Modern Leader series: Listening pitfalls: What leaders get wrong - Ragan Communications
https://www.ragan.com/the-modern-leader-series-listening-pitfalls-what-leaders-get-wrong/
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Leadership is a journey of continuous learning, and listening is perhaps the most challenging skill to master. Despite best intentions, many leaders unknowingly sabotage their own ability to genuinely hear their teams.