Reading Time: 3minutesSpeak with Urgency and Clarity (or, “an unusable shower head must be fixed now”) This isn’t about plumbing but about speaking with a sense of urgency and clarity. Most people don’t do either. In other words, they bury their lead. Recently, I was teaching a BRIEF 101 course to a military unit and we did […] The post Speak with Urgency and Clarity first appeared on The Brief Lab.