Being a product manager is a demanding gig. You’re the conductor of a complex orchestra, balancing user needs, business goals, and technical feasibility. One of the most crucial, yet often overwhelming, parts of your role is understanding what your customers are actually saying. Feedback pours in from every direction—support tickets, surveys, app store reviews, in-app feedback. Sifting through it all to find the signal in the noise—the actionable insights that will truly move the needle...
