Below is the saga of how it took six months and 75 messages for Uber Support to admit a billing error. The issue was quite simple. The receipt indicated that I paid via Uber Credits, however my credit card was charged for the fare. After countless hours of back-and-forth, Uber finally claimed that the receipt is incorrect. However, Uber has still not updated the receipt nor refunded me. On June 23, 2018, I took an …
