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Customer Success Collective
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Do QBRs have a place in customer success?
https://www.customersuccesscollective.com/qbrs-in-customer-success/
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cs strategy
Quarterly business reviews, or QBRs, have long been a staple in the post-sales playbook. However, the role and format of these meetings are evolving. Many customer success leaders look to drive more strategic value and alignment with their clients.
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