In this series of posts I go through the Eight Disciplines Problem Solving (8D) in more detail. In my last post, I talked about D0: Preparation and Emergency Response Actions and D1: Establish a Team. In this post I will go into more detail of D2: Describe the Problem and D3: Develop Interim Containment Plan. (Now you can probably guess what my next post will be all about too). Read on!
