User-generated content, or UGC, has emerged as one of the most effective brand marketing techniques. Authentic videos, reviews, and social posts can humanize your brand, boost trust, and drive conversions. However, alongside the benefits comes a challenge: negative UGC. Unlike traditional advertising, brands don’t have full control over what users post or submit. One dissatisfied […] The post How to Handle Negative UGC: A Guide for Brands appeared first on BrandLens.
