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From:
Susan Cain
(Uncensored)
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Um, Ah, Er: Does Hesitation Make You a Better Speaker?
https://susancain.net/um-ah-er-hesitation-make-better-speaker/
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susan cain
Wish you could eradicate the ums & ahs out of your public presentations? Turns out those verbal fillers may play an important role in establishing trust...
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