Xurrent, an AI-powered service and operations management platform for enterprise MSPs and corporate IT teams, has launched Sera AI, an embedded AI fabric designed to streamline IT operations through real-time automation, intelligent ticketing and contextual support. For example, Sera AI enables service teams to automate request summaries at scale, eliminate repetitive tasks by generating knowledge […] The post Xurrent Launches Sera AI for IT Service Management appeared first on ChannelVisio...
