Login
From:
Nielsen Norman Group
(Uncensored)
subscribe
Emotional Design Fail: Divorcing My Nest Thermostat - NN/G
https://www.nngroup.com/articles/emotional-design-fail/
links
backlinks
Roast topics
Find topics
Find it!
I was a proud Nest early adopter: It saved energy, and showed me the savings. In an emotional-design fail, it let me down: behaviorally, reflectively, and finally viscerally.
