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Welcome to the community: How to onboard new members successfully
https://www.communityledgrowth.com/welcome-to-the-community-how-to-onboard-new-members-successfully/
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community management
community operations
A lack of a smooth onboarding process can be detrimental to the member’s experience, and it’s indicative of a poorly functioning community. If you’re not providing a good first impression, the rest of the experience will likely be lacking too.
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