[Un]Churned has earned its reputation as the go-to destination for all things customer retention and success. Hosted by Josh Schachter, SVP and GM of Atlas at Gainsight, the show explores actionable strategies and cutting-edge ideas shaping the future of customer success (CS). Last week’s episode features a dynamic duo of experts: Jeffrey Bussgang, General Partner & Co-Founder at Flybridge Capital Partners and Senior Lecturer at Harvard Business School, and Teresa Anania, Chief Customer Off...
