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From:
American Marketing Association
(Uncensored)
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When to Ask Customers for Feedback [Best Practices]
https://www.ama.org/2023/01/10/asking-for-customer-reviews-at-the-right-time-sooner-is-not-always-better/
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A new Journal of Marketing study finds that many companies may want to reevaluate the timing of their review reminders.
