Last night, my wife looks up from her computer, troubled. She tells me she can’t log into her computer running Windows 11, as every time she enters the PIN code to her account, the login screen throws up a cryptic error: “Your credentials could not be verified”. She’s using the correct PIN code, so that surely isn’t it. We opt for the gold standard in troubleshooting and perform a quick reboot, but that doesn’t fix it. My initial instinct is that since she’s using an online acco...
