In celebration of Nurse Care Manager Month, we sat down with Ellen Rathke, RN, BSN, CCM, a Neonatal Intensive Care Unit (NICU) Care Manager for Mass General Brigham to learn how she supports families during some of the most vulnerable moments of their lives. We learn how her work helps parents navigate the emotional, medical, and practical challenges of having a child in the neonatal intensive care unit and beyond.
