Compassion and clarity: The heart behind exceptional customer service
In honor of National Customer Service Week, let’s look behind the scenes at Mass General Brigham Health Plan’s customer service center.| blog.massgeneralbrighamhealthplan.org
Mammograms are powerful tools for catching breast cancer early—when it’s most treatable. This Breast Cancer Awareness Month, we’re urging members to take charge of their health by staying on top of screenings.| Mass General Brigham Health Plan blog
Did you know that if you have both Medicare and MassHealth, you may be dual-eligible? This means you have the choice to enroll in a Dual Special Needs Plan (D-SNP). If you do, you may get extra benefits. That’s because a D-SNP combines benefits from both Medicare and Medicaid to provide coordinated care and extra support services. This puts all your care into a single plan with one care team, one card, and one phone number.| Mass General Brigham Health Plan blog
We met with Jon Tudor, CFPTM, Workplace Financial Consultant, Personal and Workplace Investing for Fidelity. Jon has been with Fidelity for 19 years and provides retirement planning education and advice to Mass General Brigham 403(b) participants. He helps people find solutions to their investing needs, including retirement, brokerage, college savings, and estate planning strategies.| Mass General Brigham Health Plan blog
Have you recognized subtle changes in a loved one’s mental health? Maybe you notice a close friend has been increasingly relying on substances to cope with difficulties in their life. Or maybe you observe a family member who’s usually bright and bubbly becomes suddenly withdrawn.| Mass General Brigham Health Plan blog
In honor of National Customer Service Week, let’s look behind the scenes at Mass General Brigham Health Plan’s customer service center.| blog.massgeneralbrighamhealthplan.org
In celebration of Nurse Care Manager Month, we sat down with Ellen Rathke, RN, BSN, CCM, a Neonatal Intensive Care Unit (NICU) Care Manager for Mass General Brigham to learn how she supports families during some of the most vulnerable moments of their lives. We learn how her work helps parents navigate the emotional, medical, and practical challenges of having a child in the neonatal intensive care unit and beyond.| Mass General Brigham Health Plan blog
September marks Interstitial Cystitis (IC) Awareness Month, a time to shine a spotlight on a chronic condition that affects millions but often goes unnoticed. For the 4-12 million people potentially living with IC, the struggle is real—yet many may feel their pain and discomfort are dismissed due to its invisibility and the complexity of diagnosis. Now is the perfect time to learn about the symptoms, causes, and available treatments for this condition, and to help those who live with IC fee...| Mass General Brigham Health Plan blog
As someone who has had facial hair for more than half my life – whether it was the goatee fad of the late ’90s to today’s popular beard trend – I’ve often wondered if the look comes with any health and wellness benefits.| Mass General Brigham Health Plan blog
Beyond World Sexual Health Day, your sexual health matters all year long. It’s vital to overall wellbeing, spanning physical, emotional, and mental health.| blog.massgeneralbrighamhealthplan.org
Interstitial Cystitis Awareness Month: Raising awareness, understanding symptoms, and exploring treatment options| blog.massgeneralbrighamhealthplan.org
Vaccines help prevent the spread of contagious diseases and are often required for school entry.| blog.massgeneralbrighamhealthplan.org
Sunshine offers major benefits but ultraviolet (UV) radiation from the sun also prompts concerns about skin damage and cancer risk.| blog.massgeneralbrighamhealthplan.org
Summer is a season with longer days and more sunshine. Nature is in full bloom during this vibrant time of year.| blog.massgeneralbrighamhealthplan.org
For those who choose to breastfeed, it can be a deep bonding experience. But it also requires a lot from your body.| blog.massgeneralbrighamhealthplan.org
Lung cancer is more than just a smoker’s disease. It can affect anyone, regardless of whether you have a history of smoking.| blog.massgeneralbrighamhealthplan.org
One of the most effective ways for men to prevent serious health conditions and catch issues early is through regular health screenings.| blog.massgeneralbrighamhealthplan.org
In particular, nurse care managers working for a health plan are in a unique position to understand a patient’s benefits and coverage and to use that knowledge to help members access care.| blog.massgeneralbrighamhealthplan.org
There are many reasons why you may need a new primary care provider (PCP). Maybe you're relocating or you got a new job that offers a different insurance. You could also have a personal preference to switch to a better fit for your healthcare needs.| blog.massgeneralbrighamhealthplan.org
Whether you’re attending an outdoor music festival like Boston Calling or a huge arena tour, concerts are an exciting way to enjoy your favorite artists, hang out with friends, and bask in the glory of summer.| blog.massgeneralbrighamhealthplan.org
Eating disorders are serious mental health conditions that can affect anyone| blog.massgeneralbrighamhealthplan.org
Virtual care continues to grow in popularity for patients and providers.| blog.massgeneralbrighamhealthplan.org
Did you know the Winter Solstice happens on Saturday, December 21? With the fewest daylight hours and the most hours of nighttime, it is also the day of the year when the sun is lowest in the sky.| blog.massgeneralbrighamhealthplan.org
Volunteering gives you the chance to help those in need. But did you know it can also have a positive impact on the person volunteering?| blog.massgeneralbrighamhealthplan.org
The holiday season is often a time of joy and togetherness. However, stressors can lead to holiday blues, especially if you’re interacting with a difficult family member.| blog.massgeneralbrighamhealthplan.org
