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How to handle 'Swoop & Poop' by your client’s boss
https://sakasandcompany.com/swoop-and-poop/
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Tagged with:
negotiation
scope
managing up
client relations
scope creep
account management
managing expectations
Did your client's boss show up last minute to criticize your agency's work? You're the victim of executive "Swoop & Poop." Here's how to handle it.
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