Customer Care is ‘the key point’ that differentiates your business from your competition. Keeping your customers satisfied and happy is the best thing you can do for your customers, as well as for your business. Customer service plays a critically important role in customer retention, which has a direct impact on all the 3 major revenue boosting factors of your business - Brand Value, Authenticity, and Market Reputation. According to Facebook Business, though 7 in 10 businesses surveyed t...
