If your business is in the run to grab more customers to scale the heights of success, providing the best Customer Service is sure to be the top-priority in your list. Thankfully, to take your customer service from ‘Okay’ to ‘Wow’ spending more budget is not always necessary but staying abreast with the latest technology is imperative. According to the 2017 Report by State of Global Customer Service, 54% of customers have higher expectations for customer service compared to a year ago...
