For any business owner listed in Google, negative reviews are dreadful. But the fact remains that it is almost impossible to satisfy every customer and a slip might happen in one arena or the other, generating a negative reaction. This sort of a review can definitely cast a dark shadow on the online growth prospects of any business and can drive away customers from interacting with the business. Once you get over the initial impact of a rough review, you can look into the next layer that invo...