Once upon a time, communication was pretty much all verbal. It might have been a phone call or face-to-face, but day-to-day interactions were conducted verbally. That is how the world of business turned, aside from the odd letter or fax. Big decisions and conversations had to be played out, and as such, you could read people with skill. If you were being bluffed, lied to, or people thought you were spinning them a yarn, you’d know instantly.
