People don’t search on the internet, they “Google” it. With Google Business Messages (GBM), now they can send a message directly to you from the search results or maps too. What is Google Business Messages? When customers search for a business on Google website or Google Maps, it shows the result with a lot of information about the business such as address, business hours, reviews, posts etc. Once Google Business Messages is enabled for a business, the result will also show a chat icon ...
