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From:
www.richardmillington.com
(Uncensored)
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The Request-Effort Ladder: Dealing With Difficult Client Requests
https://www.richardmillington.com/p/the-request-effort-ladder
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You're not hotel staff, stop acting like it. Don't respond to client whims - it's doing both of you a huge disservice. A client is paying for your expertise, not your availability.