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The Customer Experience Game: How Game Theory Explains Trust, Loyalty, and AI
https://newmetrics.net/insights/the-customer-experience-game-how-game-theory-explains-trust-loyalty-and-ai/
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ai
artificial intelligence
digital transformation
customer experience
cx
cx strategy
customer centric
CX is not a one-off interaction.Game theory shows that cooperation produces better long-term outcomes.
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